Heritage Subaru Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Outstanding sales service provided by Alexis, Aaron, Greg, and Ako. Truly exceptional staff. The honesty and integrity shown to me in this recent purchase of my Subaru Crosstrek was, without a doubt, in Greg, and Ako. Truly exceptional staff. The honesty and integrity shown to me in this recent purchase of my Subaru Crosstrek was, without a doubt, inspirational. Well done Heritage Subaru Owings Mills! More
Traded in my old Outback for a new one. Sumbal and everyone else was great to work with. Sumbal and everyone else was great to work with. More
Just purchased my new Legacy. This is the 2nd car I have purchased from Aaron. I had some issues getting a deal that fit my budget. Aaron helped me work out a deal that worked This is the 2nd car I have purchased from Aaron. I had some issues getting a deal that fit my budget. Aaron helped me work out a deal that worked for both of us. It never seemed adversarial. In fact, everyone at the dealership was friendly and eager to help. Highly recommend! More
Chuck and the Heritage team were great to work with while purchasing a new Outback last month. The entire team was warm and welcoming, and Chuck helped me with my decision making with zero pressure and loads purchasing a new Outback last month. The entire team was warm and welcoming, and Chuck helped me with my decision making with zero pressure and loads of patience. It is my third Outback and my love for Subaru is still strong thanks to my Heritage experience. More
This dealership was amazing to work with on leasing my Crosstrek. Alexis was my sales person and she was incredible! She remembered little details from our first contact (a suitcase fitting in trunk) and Crosstrek. Alexis was my sales person and she was incredible! She remembered little details from our first contact (a suitcase fitting in trunk) and never forgot my preferences and bottom line budget number. The entire staffed worked with me to get my deal down to what I could afford. Even though it was the end of the month and a holiday weekend, I never felt like a number to them. The finance professional, Greg, took the time to make sure I understood all details of the contract, did not try to upsale me on things I wouldn’t need and answered ALL my questions without talking down to me or making me feel stupid for not knowing on my own. As a single woman shopping for a car on my own, trust is important to me and respect. I never felt like I was being taken advantage of or was not getting the attention I deserved. The follow-up AFTER the deal was done was also incredible. I received welcome emails and calls, I was offered a free service call just to go over all the features of the vehicle, I was treated to a free car wash when my new tags came in and they were placed on the car for me as well! I was able to personally communicate with the general manager, Michael, when a piece of scam mail came to me looking like official Subaru program and was guided by him on how to handle. Everyone I encountered at this dealership was friendly, knowledgeable and treated me with dignity and respect. The refreshments were delicious, the bathrooms were clean and the entire atmosphere of the dealership was welcoming and friendly! This is the place to buy a Subaru if you are in Maryland! More
This dealership location was excellent all around! I was very impressed with how helpful, efficient and professional everyone was. Chuck worked with me on finding, test driving and purchasing my new S I was very impressed with how helpful, efficient and professional everyone was. Chuck worked with me on finding, test driving and purchasing my new Subaru Imprezza! He was patient, calm and very pleasant to work with throughout the process. More
Here’s a review you could use for Heritage Subaru Owings Mills: Rating: ⭐⭐⭐⭐⭐ I had an outstanding experience at Heritage Subaru Owings Mills! From the moment I walked in, I was greeted warmly and tre Mills: Rating: ⭐⭐⭐⭐⭐ I had an outstanding experience at Heritage Subaru Owings Mills! From the moment I walked in, I was greeted warmly and treated with respect. The Sumbal and Tevin were incredibly knowledgeable, answering all my questions and guiding me through every step of the car-buying process. They took the time to understand my needs and helped me find the perfect vehicle. The entire process was seamless and stress-free, and I never felt pressured. If you’re looking for a reliable dealership with exceptional customer service, I highly recommend Heritage Subaru Owings Mills. I’ll definitely be back for future purchases and service! More
Great Experience. Tavon and Sumbal Babar were great. They helped us in the entire process and made the purchase so smooth by giving us a great deal!! Would recommend t Tavon and Sumbal Babar were great. They helped us in the entire process and made the purchase so smooth by giving us a great deal!! Would recommend this dealership at any point of time to all of my friends. I wish them a continued success!!! All the best. More
Josh Jones and Sam Price each did a great job for us We really liked the service really liked the service More