Heritage Subaru Owings Mills

We were looking for a Subaru Forster 2025 for a while until we met with the sales team of Subaru Owings Mills last Saturday. Ansley R. showed us a relevant video in advance so we could review the main fe until we met with the sales team of Subaru Owings Mills last Saturday. Ansley R. showed us a relevant video in advance so we could review the main features of it in email. On Saturday, he met with us and spent hours showing and explaining everything in detail. He was patient, knowledgeable, and thorough and likable. Manager, Tavon, made great efforts in price negotiation so that we could gladly accept. By the time we went to Ako, financial manager, it was beyond their store closing time; still he tried hard to inform us of options for Subaru maintenance programs. It was so late so Ako told us we could be back for the extended service purchase. On top of everything, Ansley followed us to our home to get our trade-in Forester title we forgot to bring to the dealer. This is our 3rd Forester and the most impressive experience ever! This Subaru dealer made our car buying easy and pleasant. Thank you for everything! More

We were looking for a Subaru Forster 2025 for a while until we met with the sales team of Subaru Owings Mills last Saturday. Ansley R. showed us a relevant video in advance so we could review the main fe until we met with the sales team of Subaru Owings Mills last Saturday. Ansley R. showed us a relevant video in advance so we could review the main features of it in email. On Saturday, he met with us and spent hours showing and explaining everything in detail. He was patient, knowledgeable, and thorough and likable. Manager, Tavon, made great efforts in price negotiation so that we could gladly accept. By the time we went to Ako, financial manager, it was beyond their store closing time; still he tried hard to inform us of options for Subaru maintenance programs. It was so late so Ako told us we could be back for the extended service purchase. On top of everything, Ansley followed us to our home to get our trade-in Forester title we forgot to bring to the dealer. This is our 3rd Forester and the most impressive experience ever! This Subaru dealer made our car buying easy and pleasant. Thank you for everything! More

Ansley R. was an incredible sales person. Ansley really knew the details of our new Forester, he was able to show us the safety features, car play and vehicle was an incredible sales person. Ansley really knew the details of our new Forester, he was able to show us the safety features, car play and vehicle information shown on screen plus most used settings. A+ Milton in finance was great, he explained all the add-ons for our selections and showed us the options for monthly payment and terms. We felt well taken care of throughout the purchase process. No hard sell, very respectful of our time and needs. More

Sumbal and Milton were great! They made the process easy and smooth. They went out of their way to make sure i got a car that met my needs. They made the process easy and smooth. They went out of their way to make sure i got a car that met my needs. More

Ansley, Josh and Tavon were extremely helpful and efficient. They were great to work with. efficient. They were great to work with. More

All of the people that we encountered at the dealership were upfront, helpful and responsive. were upfront, helpful and responsive. More

Sam Price is an awesome sales consultant. From his welcoming "we-have-what-you-want" video to his professional and calming manner, he helped me select the exact model of Honda Subaru I needed From his welcoming "we-have-what-you-want" video to his professional and calming manner, he helped me select the exact model of Honda Subaru I needed. He went so far as to move my GSD crate from my old car to my new one, to ensure I was good on all fronts. Josh Jones, the finance manager, was equally thoughtful and patient going through all of my options for warranties and car maintenance contracts. Overall, a great experience! More

Contacted Heritage online re: a specific pre-owned vehicle’s availability and was almost immediately contacted by Alexis Belanger. Arranged a same-day visit and ultimately bought the car. Alexis was a vehicle’s availability and was almost immediately contacted by Alexis Belanger. Arranged a same-day visit and ultimately bought the car. Alexis was a delight to work with, from pre-arrival to test drive to negotiating to post-purchase follow-up. And the lady knows her Subies! We basically monopolized her entire Saturday afternoon but never felt rushed or as if she had something better to do. Shout-out to Sales Mgr. Jim Pedersen as well. Very pleasant, laidback, and easy to work with. This was a cash purchase, so no financing needed. However, Ako Ahmadi was not at all high-pressure on the paperwork side as we were upfront about not wanting any add-ons. All docs completed with him were done electronically and saved on a USB for me. Very handy, and impressive technology! Thanks, Alexis, Jim, and Ako! More

Our salesman Nick was awesome! The experience was pleasant and timely. Good jokes to entertain our 9 year old. The experience was pleasant and timely. Good jokes to entertain our 9 year old. More

Chris was especially helpful, knowledgeable, efficient and friendly - a pleasure to work with him, and look forward to continue doing so. and friendly - a pleasure to work with him, and look forward to continue doing so. More