Heritage Subaru Owings Mills

My salesman Ansley Ratnayake was outstanding. He was patient and knowledgeable. He was communicative. Hopefully I will get my receipts for my auto purchase. Hope to have my questions answered He was patient and knowledgeable. He was communicative. Hopefully I will get my receipts for my auto purchase. Hope to have my questions answered. More

The staff were attentive and no pressure to purchase the vehicle. Very good customer service! vehicle. Very good customer service! More

I recently bought a Buick Encore GX from Heritage Subaru. The car is really nice and has all the features that I want. Ansley was my Sales Consultant. He offered good advice, was patient and knowledgeable. I The car is really nice and has all the features that I want. Ansley was my Sales Consultant. He offered good advice, was patient and knowledgeable. I was generally impressed with his customer service. He had my car set aside for my appointment with a VIP tag on it. That made me feel special. I would like to thank Tavon the manager for working within my budget and for his great customer service. If you’re looking for a car, this is the dealership to go to. More

Outstanding in all aspects. Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leader Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leadership are exemplary. More

My experience with purchasing and trading in my car was remarkably smooth and efficient. Despite encountering a few minor issues with certain features, the dealership addressed them swiftly and professiona remarkably smooth and efficient. Despite encountering a few minor issues with certain features, the dealership addressed them swiftly and professionally. I’m thrilled with my decision and absolutely loving my 2024 Subaru Outback! More

I had decided to trade-up my 7 year old Subaru Forester for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, L for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, Limited, & Hybrid. He was able to answer my questions & had the keys ready for test driving. He was personable, professional, courteous, kind, & efficient. I would happily return to him for another purchase! Josh Jones helped with the financing matters & was also a pleasure to work with. Thank you gentlemen! More

My 4th vehicle from the group and my 3rd Crosstrek. Excellent experience ! Thank you! Wonderful team today. Excellent experience ! Thank you! Wonderful team today. More

I had an outstanding experience working with Katie! She made the negotiation and buying process simple, transparent, and stress-free. Even though I live in the DMV and have multiple Subaru dealersh She made the negotiation and buying process simple, transparent, and stress-free. Even though I live in the DMV and have multiple Subaru dealerships much closer, I chose to drive an hour and a half to purchase from Katie because of her professionalism, kindness, and the best out-the-door price she secured for me. Other dealerships said they would match a better offer if I found one, but Katie went the extra mile to deliver the best deal upfront. That level of honesty and effort made all the difference. Katie is authentic, thoughtful, and truly puts the customer’s best interest first. Because of her, I left confident, happy, and certain I made the right decision. She represents Heritage Subaru exceptionally well, and I would highly recommend her to anyone looking for a new Subaru. More

Easy to work with. Got exactly what we came in for with hardly any issue. Got exactly what we came in for with hardly any issue. More