Heritage Subaru Owings Mills

Friendly and helpful staff. I had two test drives. They were knowledgeable and patient. Sales process was well organized and fairly quick. I had two test drives. They were knowledgeable and patient. Sales process was well organized and fairly quick. More

Prompt response after messaging them about seeing a vehicle. I was able to view the vehicle the next night. They sent me a video the night before. Everyone was SO great to work with! Highly recomme vehicle. I was able to view the vehicle the next night. They sent me a video the night before. Everyone was SO great to work with! Highly recommend seeing Sales guy Ansley Ratnayake! He was very pleasant and great to work with and chat with! Lots of follow up even after the purchase! Very knowledgeable when showing us around the car as well! Finance Manager Ako Ahmadi was also very pleasant to work with. Great car and great financing options! Wonderful experience ALL AROUND! And I LOVE my new Subaru!! More

I need to take a moment and actually thank Milton Taylor for such a terrible experience with my first auto purchase. After my wife and myself purchased our Subaru Crosstrek from Heritage Subaru we felt grea for such a terrible experience with my first auto purchase. After my wife and myself purchased our Subaru Crosstrek from Heritage Subaru we felt great with our first car purchase… until we had family look over the paperwork and realize we have been ripped off. This was entirely on us for not reviewing the paperwork fully and trusting a scam artist fully. So we will take the blame for being uneducated, but if you are anything like us and want to trust a finance guy from a dealership, maybe think twice before trusting Milton. During the finance paperwork we requested that the paint protection warranty was not to be added on. After Milton explained 3 times why we should add it and we said 3 times why we did not want it he still added it on anyways without our knowledge. The second mistake was when we needed to read over paperwork, but he wanted to talk about ANYTHING and EVERYTHING besides the paperwork that way we can just get it signed and walk away without realizing what we were signing. I think this dealership is a fine dealership to purchase a car, but think twice before you work with a crooked finance guy like Milton Taylor. More

Ms. SUMBAL BABAR was great with working with me to finding the right Subaura model for my budget. She was very prof and not pushy. finding the right Subaura model for my budget. She was very prof and not pushy. More

She’s so kind and trustworthy. She wasn’t pushy at all and was very transparent. I appreciate her service. And will recommend her to other nurses who may be in the market for a Sub She wasn’t pushy at all and was very transparent. I appreciate her service. And will recommend her to other nurses who may be in the market for a Subaru. More

Good staff to work with. Very cooperative and pleasant to work with. Sales person was knowledgeable and courteous Very cooperative and pleasant to work with. Sales person was knowledgeable and courteous More

Sammy was excellent in helping me with my purchase without rushing or putting pressure. My best car-buying experience so far! without rushing or putting pressure. My best car-buying experience so far! More

Tobi was nothing short of amazing! So very happy with her and all that helped get us in our new car!! So very happy with her and all that helped get us in our new car!! More

Everybody at heritage Subaru was wonderful from the time I looked at the vehicle till the time I purchased a all around great experience big shoutout to Matt,Milton,Chris you guys are the man thanks so much I looked at the vehicle till the time I purchased a all around great experience big shoutout to Matt,Milton,Chris you guys are the man thanks so much again More