Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Herb Chambers Toyota of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
3,340 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership
View Awards

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,340 reviews

September 25, 2024

The best service and sales reps. Knowledgeable,patient, and not “in your face” We’ve used them before. More

by psretired1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for your continued support! We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided knowledgeable and patient service. We look forward to assisting you again in the future!

September 22, 2024

Jim , service advisor was very heipful and walked me through the process step by step. Very satisfied More

by Bcorey33165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to hear that Jim provided helpful service during your recent visit here at Herb Chambers Toyota of Auburn. Thanks for sharing your satisfaction with us!

September 21, 2024

I didn’t have to wait for some one come and ask how can be I helped. He answered all my questions More

by Usha.patel7984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting our team at Herb Chambers Toyota of Auburn! We hope to see you again in the future!

September 21, 2024

The people are the best, its the only local place I like to go for service More

by Nicholsgrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Herb Chambers Toyota of Auburn

September 20, 2024

Service was great but wish I didn’t have to spent almost 3 hours there More

by Kpalaga
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the review. We appreciate your patience and hope we have the opportunity to provide you with a more efficient experience next time. - The Herb Chambers Toyota of Auburn Team

September 20, 2024

First time with Highlander oil change and tire rotation. Very easy check in and waiting area clean with plenty of area. Very pleased with all my needs. Was in an out in a little over one hour. Changed synt More

by misstricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive experience with us! We're glad to hear that the service at Herb Chambers Toyota of Auburn met all your needs efficiently. We look forward to assisting you again in the future!

September 19, 2024

Purchased my 4th new Toyota last week! Loving my 2024 Rav4! Thanks Marque once again for excellent service! More

by shelley712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn once again! We're delighted to hear you're loving your new 2024 RAV4 and appreciate the shoutout to Marque for his excellent service. Enjoy the ride!

September 18, 2024

Overall, good experience. Financing took much longer than it should have,no explanationof what I was signing. Sent home with NO paperwork, therefore, had no info for insurance More

by smitch8398
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Xhacka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing this feedback. We aim to make the buying process as smooth as possible and regret the inconvenience you experienced. What you shared is appreciated and will be conveyed to our team so we can take steps to improve our processes where needed. If you'd like to discuss this in greater detail, please reach out at your convenience. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

September 13, 2024

Appt process was easy, intake was quick and service was completed quickly. Waiting area was quiet and comfortable More

by Mdkellogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to hear that the appointment process and service were efficient for you at Herb Chambers Toyota of Auburn. Thank you for sharing your positive experience!

September 11, 2024

They did their job. , there were no surprises, pricing was ok, didn’t wait long. More

by Thatgrampaguy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the review! We appreciate the feedback about your recent visit here at Herb Chambers Toyota of Auburn and hope you won't hesitate to reach out if we can be of service again in the future!

1
...
4
5
6
...
334