Herb Chambers Toyota of Auburn

⭐⭐⭐⭐⭐ We had such a great experience purchasing our new vehicle! Tim was absolutely fantastic from start to finish. His attention to detail and genuine customer service made the entire process so easy new vehicle! Tim was absolutely fantastic from start to finish. His attention to detail and genuine customer service made the entire process so easy and enjoyable. We felt comfortable, never pressured, and genuinely happy throughout the whole experience. We also received an excellent price for our trade-in, which was a bonus! It’s not often you walk away from buying a car feeling this good about the entire process. We couldn’t be happier and will absolutely be recommending Tim to anyone looking for a vehicle! More

Thank you Herb Chambers Toyota of Auburn, Massachusetts I’ve owned 4 Toyotas since 2002. A Camry, two Rav4s, and a Highlander. I bought them all at Herb Chambers Toyota in Auburn, Massachu Massachusetts I’ve owned 4 Toyotas since 2002. A Camry, two Rav4s, and a Highlander. I bought them all at Herb Chambers Toyota in Auburn, Massachusetts. I thought the Toyota was a great car. I fully intended to buy another one in 2025 when my Highlander got to be 17 years old with 215,000 miles. And this was in spite of: A favorite pair of sunglasses disappearing possibly while at the dealership. A service advisor telling me I needed a cabin air filter when a locked glove box prevented them from accessing it. (I got a free cabin air filter after I challenged the service advisor). A radiator developed a catastrophic leak while at the dealership even though it was absolutely dry the night before and the trip to the dealership took less than five minutes. ($700 to fix). I was told the rear wheels could be aligned only after rusted parts were replaced. I had them replace the rusted parts ($1400). After getting a phone call the car was “all set”, I arrived at the dealership to be told, “We couldn’t align the rear end. Maybe it’s a bent shock.” Still, I considered buying a RAV4. But then I encountered the sales department and their usual low trade in bid with a printout for the cost of a particular RAV4. I later emailed the sales people to state that it would be refreshing to get a fair trade in on my Highlander and mentioned the Blue Book value. They increased the bid, but they also increased the cost of the new RAV4. I think they forgot I had the original print out. Then I remembered that after deciding to buy, you have to deal with their “finance manager”. So I decided to look at a Subaru. We looked, we test drove. And we told the salesman we were going to look at a RAV4 and get back to him. Before we got five miles from the Subaru dealership, my wife and I remembered all the above and said, “NO WAY!” We bought a Subaru the next day. Then we drove it from Massachusetts to California and back. The Subaru was quieter than a Toyota. It was smoother and got better mileage. And it was terrific at mastering the mountainous climbs and curves at the Rockies and Sierras. It rounds curves with no sway or lean at all. The lower center of gravity provided by the boxer engine and symmetrical all wheel drive beats a Highlander and RAV4 hands down. And snow country areas like New Hampshire prove the Subaru is legendary in the snow. So, thank you Herb Chambers Toyota in Auburn, Massachusetts for chasing me away with your corporate attitude. More

I honestly cannot say enough good things about my experience at Herb Chambers Toyota of Auburn! This was my very first car purchase, so naturally, I was a little nervous going into the process. I wan experience at Herb Chambers Toyota of Auburn! This was my very first car purchase, so naturally, I was a little nervous going into the process. I wanted to make sure I was making the right decision, and I could not have asked for a better experience from start to finish. Chris Sholla was absolutely amazing to work with. He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to help me understand everything, answered all my questions, and made what could have been an overwhelming experience feel easy and exciting. I never felt rushed or uncomfortable, and I truly appreciated how much effort he put into making sure I was happy with my purchase. Buying your first car is a big milestone, and Chris made the entire experience that much more special. I absolutely LOVE my 2023 Toyota Venza, and I am so happy with my decision! I also want to give a huge shoutout to Mario Yskollari, Dhimitri Lako, and Flori Bixho who were all so friendly and welcoming when I came in. They helped create such a positive atmosphere and made me feel comfortable right away. Luis Mulla in the finance department was also fantastic and helped me secure a great rate. He made the financing process feel much less intimidating and was such a pleasure to work with. Overall, everyone I interacted with made this such a positive experience. It is clear that having a team of people who are knowledgeable, welcoming, and genuinely willing to help makes all the difference. I would absolutely recommend Herb Chambers Toyota of Auburn to anyone looking to purchase a vehicle, especially if it is their first time buying a car. I could not be happier with my experience or my new Venza, and I would definitely come back!! More

My family is very happy with this dealership. Charles did an excellent job finding the perfect car for my wife. Every single person we encountered in this dealership was friendly and very helpful Charles did an excellent job finding the perfect car for my wife. Every single person we encountered in this dealership was friendly and very helpful. More

Had great service with Alex Monte’s, made an exception to help my car get serviced after just recently being purchased! help my car get serviced after just recently being purchased! More

Marque Honieg did a great job finding me a car and made the purchase easy and efficient. the purchase easy and efficient. More

This was my 7th visit to Herb Chambers Toyota of Auburn, and Juljan Imeraj at the service desk was once again extremely helpful. Julia took the time to help me figure out the issue with my pre-collision sy and Juljan Imeraj at the service desk was once again extremely helpful. Julia took the time to help me figure out the issue with my pre-collision system error, kept me informed, and made the whole process easy. Once the part came in, they fixed it the very next day. I really appreciate Julia’s great customer service every time I come in. I would definitely recommend Julia and Herb Chambers Toyota of Auburn to my family and friends! More

⭐⭐⭐⭐⭐ I had an excellent experience selling my car to this Toyota dealership. From start to finish, I was treated with fairness, kindness, and professionalism. The entire process was straightforward and this Toyota dealership. From start to finish, I was treated with fairness, kindness, and professionalism. The entire process was straightforward and stress-free, and I truly appreciated how respectful and honest everyone was. A special thank-you to Alex Montes, the Sales Manager, and Mutaz, the General Manager. Both went above and beyond to make sure I felt comfortable, valued, and treated fairly throughout the transaction. It’s refreshing to deal with people who genuinely care about their customers and stand behind the way they do business. I would absolutely recommend this dealership to anyone looking to buy or sell a vehicle. Thank you, Alex and Mutaz, for making what could have been a stressful experience such a positive one! Five stars all the way! ⭐⭐⭐⭐⭐ More

⭐⭐⭐⭐⭐ I had an excellent experience selling my car to this Toyota dealership. From start to finish, I was treated with fairness, kindness, and professionalism. The entire process was straightforward and this Toyota dealership. From start to finish, I was treated with fairness, kindness, and professionalism. The entire process was straightforward and stress-free, and I truly appreciated how respectful and honest everyone was. A special thank-you to Alex Monty, the Sales Manager, and Mutaz, the General Manager. Both went above and beyond to make sure I felt comfortable, valued, and treated fairly throughout the transaction. It’s refreshing to deal with people who genuinely care about their customers and stand behind the way they do business. I would absolutely recommend this dealership to anyone looking to buy or sell a vehicle. Thank you, Alex and Mutaz, for making what could have been a stressful experience such a positive one! Five stars all the way! ⭐⭐⭐⭐⭐ More

Went in wanting a Corolla Cross but left with a 26 4Runner instead. Love it so much I’m buying a 2nd one a week later. I have bought numerous vehicles and always come back to work with this location 4Runner instead. Love it so much I’m buying a 2nd one a week later. I have bought numerous vehicles and always come back to work with this location as they treat me with respect and get the best deal for me! Nick is extremely professional and keeps you updated throughout the deal. Highly recommended working with Nick, Cole, Dhimitri and Chris! Dhimitri has been my go to throughout every deal! More