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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,423 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,423 reviews

January 25, 2025

Even with appointment it was not well communicated when appt slot starts 11am when I checked about detail inside cleaning they said it will take 6-7 hours so plan another day and also they didn’t even knew More

by mbmurali_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dat (Brian) Le
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for the review. We strive for efficiency and clear communication, so it's disappointing to hear about your experience. Your feedback is valuable, and we'll work on improving our processes to prevent such inconveniences in the future. If you'd like to discuss further or have any questions, please feel free to reach out directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

January 24, 2025

12 month Toyota Care service was performed quickly. It was also easy to schedule service online. More

by DWoodacre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Herb Chambers Toyota of Auburn responded

Thanks for trusting us with your Toyota service needs! We'll see you next time. Safe travels! - The Herb Chambers Toyota of Auburn Team

January 24, 2025

Great service! Work to be performed was clearly explained. A video was presented to show me what the technician was observing. That was a wow! More

by Dxpinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Herb Chambers Toyota of Auburn responded

Hi DX.Pinto! We're delighted to hear that you had a "wow" experience with our team at Herb Chambers Toyota of Auburn! Thank you for sharing your feedback and appreciating the transparency in our service process.

January 23, 2025

Thank you so much to Alec P and Monish for all the help with my new toyota Camry! Couldn’t have asked for better from them. They did everything they could as much as they could. More

by Jay cee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boun Vilayvanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Heineman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Branowicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Alec and Monish provided such great assistance with your new Toyota Camry at Herb Chambers Toyota of Auburn. Enjoy the ride!

January 21, 2025

Brian was great! I recommend working with him and Herb Chambers Toyota of Auburn very much. More

by a
Recommend Dealer
Yes
Employees Worked With
Brian Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Herb Chambers Toyota of Auburn responded

Hi! Thank you for leaving us this five-star review and kind words about Brian from our sales team at Herb Chambers Toyota of Auburn! We'll see you next time!

January 21, 2025

This was the best experience I’ve had buying a new or prepared vehicle period. More

by Kakolou25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Herb Chambers Toyota of Auburn responded

We're happy to hear you had such a great experience with our team here at Herb Chambers Toyota of Auburn! Thanks for trusting us with your business and please don't hesitate to reach out if there's anything else we can do for you!

January 21, 2025

No hassle, Kennedy, Jeff and Marque great to deal with. Absolutely love love my truck! More

by noliveri18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Herb Chambers Toyota of Auburn responded

We're happy to hear you're loving your truck! Thanks for the shoutout to Kennedy, Jeff & Marque. Our entire team appreciates your support and hopes to see you again next time here at Herb Chambers Toyota of Auburn!

January 21, 2025

My service was clean, fast , and friendly. I was greeted and thanked for being a repeat customer. More

by Rav 4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're truly grateful to have you as a loyal customer and look forward to continuing to serve you in the future!

January 17, 2025

I was very happy with my experience with John. He helped assist me with getting into a new Corolla Hybrid very quickly and efficiently. I would definitely recommend working with John and this deal More

by Corolla25
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers Toyota of Auburn responded

Hi Corolla, we're delighted to hear that John made your experience at Herb Chambers Toyota of Auburn smooth and efficient! Thank you for recommending us, and enjoy your new Corolla Hybrid!

January 17, 2025

Having had multiple issues with my used Corolla, I was impressed with the courteous and focused attention to my issues. I left satisfied. More

by lee53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Herb Chambers Toyota of Auburn responded

Lee, we're delighted to hear that our team at Herb Chambers Toyota of Auburn was able to address your Toyota Corolla's issues and leave you satisfied. Thank you for sharing your experience with us! Safe travels!