
Hendrick Lexus Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
2,025 Reviews of Hendrick Lexus Northlake
Eddie was pleasant, efficient and on top of communication updates. I’d like to thank him and the young woman that worked on my vehicle for making my first Service experience a positive one. 👍🏻 updates. I’d like to thank him and the young woman that worked on my vehicle for making my first Service experience a positive one. 👍🏻 More
I had a specific requirements when looking for my next car. Jackie made sure to find exactly what I was looking for with all the extras I didn't know I needed!! The process was quick - less than 2 hours. car. Jackie made sure to find exactly what I was looking for with all the extras I didn't know I needed!! The process was quick - less than 2 hours. No haggling, no pressure. I am thrilled with my new purchase and will be a part of the Lexus family for a very long time! More
Brock, Thank you so much for providing me with exceptional customer service during my 30,000 mile maintenance check up. No stone was left unturned! exceptional customer service during my 30,000 mile maintenance check up. No stone was left unturned! More
I had the best experience I've ever had at a dealership. Everyone there was Awesome. Vincent was very professional. He answered all my questions and more. Everyone there was Awesome. Vincent was very professional. He answered all my questions and more. More
Hendrick Lexus Northlake has the best service people in the business, Josh Dewberry, Brock Ward and Ted Funk were a great help. Also, Todd Michales best service tech in Lexus. the business, Josh Dewberry, Brock Ward and Ted Funk were a great help. Also, Todd Michales best service tech in Lexus. More
My Wife and I have purchased several vehicles from Hendrick of Northlake. Sal Rizzo was by far the best Sales and Finance person and that we have dealt with. He was knowledgeable, honest, straight fo Hendrick of Northlake. Sal Rizzo was by far the best Sales and Finance person and that we have dealt with. He was knowledgeable, honest, straight forward, and friendly. Further, he was able to answer all of our questions and we were very satisfied with the Automobile we purchased. Due to the small inventory most dealers currently have regarding new and used cars, we considered ourselves most fortunate that the Lexus we purchased was available. There are many high end vehicles out there to be sold but Lexus has over the years served us very well. In the past we have always purchased the extended warranty from Hendrick, we did again, and will continue to do so. These days you can't be too careful when it comes to automobile breakdowns. In conclusion, let us express our sincere thanks Sal Rizzo and to this dealership for making our recent purchase as painless as possible. Without a doubt, this is a FIRST RATE group of people..... Sincerely, Peter and Barbara Anti More
My first time visiting this location to service my Lexus RCF exceeded my expectations. The transparency and professionalism was second to none. Brock Ward my service advisor made my experience a pleasant ex RCF exceeded my expectations. The transparency and professionalism was second to none. Brock Ward my service advisor made my experience a pleasant experience. He is an asset to the service department and I will continue to contact him for all of my service needs. More