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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,025 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,025 Reviews of Hendrick Lexus Northlake

May 30, 2023

From the time I drove on the lot until the time I left everyone I came in contact with was very professional and knowledgeable in their job. The whole process was very relaxed. More

by charlottetds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Hussain Amir
Jun 01, 2023 -

Hendrick Lexus Northlake responded

Charlotte, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 29, 2023

Everyone that I came in contact with were very nice. Hussain was an excellent salesperson,made me feel very comfortable. He was very knowledgeable when answering my questions. More

by fcarter3458
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Jun 01, 2023 -

Hendrick Lexus Northlake responded

F. Carter, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Hussain and our team. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 27, 2023

Everyone treated us with respect. Vincent understood our goal and granted it without misinformation or pushing. We love our new car and feel like we will always trust them for every More

by byoule
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir, Vinny Estrada
May 31, 2023 -

Hendrick Lexus Northlake responded

Byoule, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Vinny provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 26, 2023

I felt we were treated with respect, honesty and very kindness during the entire purchase process. I’d been looking at Toyotas, Hondas and other mid range cars. In every case those dealers applied a lot More

by Cjstruthers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Vinny Estrada
May 31, 2023 -

Hendrick Lexus Northlake responded

CJ, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Vinny and Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 26, 2023

A+ dealership. Omar Licout (Service Advisor) was knowledgeable, professional, and courteous. I was able to easily schedule an appointment and the wait time was rea More

by amyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 31, 2023 -

Hendrick Lexus Northlake responded

Amy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

May 26, 2023

Omar provided courteous and professional service while listening to the specific concerns I had about my vehicle. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 31, 2023 -

Hendrick Lexus Northlake responded

B, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 26, 2023

I really appreciate the professionalism of this dealership and the individuals that work there. Also, having dealer loaner available while my car receives service is extremely important to me. More

by Piratefox2417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 31, 2023 -

Hendrick Lexus Northlake responded

Pirate Fox, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

May 25, 2023

Great experience as always. The dealership is very clean and the staff is very helpful. More

by C Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 31, 2023 -

Hendrick Lexus Northlake responded

C. Williams, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

May 25, 2023

Eddie Has always been very personable & helpful. Always has car ready as estimated & usually within estimated $ amount. Appreciate him ! More

by dochk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 31, 2023 -

Hendrick Lexus Northlake responded

Dochk, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 25, 2023

Thank you Omar for the wonderful service during my last visit. Appreciate you keeping me abreast of what was going on right up until I purchased a new car. It was then that you switched roles and starting More

by Ginab62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 31, 2023 -

Hendrick Lexus Northlake responded

Gina, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

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