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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,097 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,097 Reviews of Hendrick Lexus Northlake

July 03, 2023

I just traded in my old Lexus for a new Lexus just so that I can stay with the Hendrick Lexus service department, specifically Eric Edwards. If he's not in the office, I will wait for him to return befor More

by satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to serving you again during your next visit. Thank you for your loyalty!

July 03, 2023

The whole crew at Hendrick Lexis Northlake is great! Eric Edwards is my favorite Service advisor and always takes good care of me. More

by kmikeincharlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

Mike, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

July 02, 2023

Eric Edwards provides provided top notch service for over 12 years! He is the best! More

by jgarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

J. Garvin, thank you so much for taking the time to share about your service visit with Eric and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you choosing Hendrick Lexus as your "Lexus home" for over 12 years. Thank you for your loyalty!

July 02, 2023

“Coach” is top notch; listened to our wants and needs and fulfilled them. Todd and Brooke were very welcoming; like hanging out with old friends. More

by Jill
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Brooke Brown, Todd Nolan, Vincent "Coach" Williams, Jose Canas
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

Jill, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach, Todd, and Brooke provided you the 5-Star Lexus experience while assisting you with finding your new vehicle! Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

July 01, 2023

Easy to make appointment. Service Advisor very knowledgeable. Friendly and courteous. Ensures I am satisfied with service. More

by reeimaginerocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

July 01, 2023

I’ve always been satisfied with this dealership especially my service advisor Eric Edwards who is always been helpful More

by paints1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

Paints, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

July 01, 2023

My visit at Hendrick Lexus. Northlake was very pleasant . Eric Edwards was very accommodating and informative as always More

by Marsha Neely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

Marsha, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

July 01, 2023

Eric has been my service rep as long as the Northlake dealership has been open and has always been great to work with. Over these years, I have been very satisfied with my service experience at Hendricks More

by Jacramer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

J. Cramer, thank you so much for taking the time to share about your service visit with Eric and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate you choosing Hendrick Lexus Northlake as your "Lexus home." Thank you for your loyalty!

July 01, 2023

Eric and the service dept are polite prompt and efficient. Best service dept I have ever had to deal with. More

by thomas.oddo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

Thomas, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

July 01, 2023

Eddie Hart and the service technicians continue to provide exceptional customer service. Hendrix Lexus Northlake has been my dealership of choice for many years. I have had no reason to change service More

by Jcameron.cci
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Eddie Hart
Report | Print
Aug 01, 2023 -

Hendrick Lexus Northlake responded

Jamie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

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