10830 Northlake Auto Plaza Blvd
Charlotte, NC 28269
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My association with Hendrick continues to be amazing as the level of service and professional courtesy is unmatched, especially with the help offered by Brock Ward and all the service technician team members. Simply the best I have ever experienced anywhere in the world!
Brock Ward did excellent job in my last maintenance visit. He made sure everything was done as promised and kept me informed throughout the process. It made me feel more at ease than you will ever know. Thank you Brock and the entire service team who all work hard and aim to please. Best regards, Teresa
Brock Ward is excellent. He is always friendly and approachable. Customer service is excellent always
I really want to thank Brock Ward at Hendrick Lexus Northlake for helping me with my Lexus after the battery died and it had to be towed in. Brock made the whole process easy. He understood the situation, explained everything clearly, and kept me updated the entire time. His communication was great, and I really appreciated how smoothly everything went. If you need service there, ask for Brock. He’s professional, helpful, and truly takes care of you.
I’ve been a customer of Hendrick Lexus Northlake since 2013. I’ve always received quality and professional service from their Service Department.
I recently took my car in for routine service at Hendrick Lexus Northlake Service Center and couldn't be more please with the entire staff. A special appreciation goes out to Brock Ward, the service advisor who assisted me throughout the process. Thanks again Brock and until next time...
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