Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Lexus Northlake
Charlotte, NC
2,111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,111 Reviews of Hendrick Lexus Northlake
February 05, 2019
15000 mile service Chase provided outstanding customer service, great communication, explained everything about the service. Very pleased with my experience and Chase t Chase provided outstanding customer service, great communication, explained everything about the service. Very pleased with my experience and Chase the customer service rep. Great job! More
by Milum
Employees Worked With
Chase
February 04, 2019
Great Staff Hendrick Lexus Northlake provided the best no pressure car buying experience we have ever had! I recommend you visit them today. Ask for Jeff Nowacki, Hendrick Lexus Northlake provided the best no pressure car buying experience we have ever had! I recommend you visit them today. Ask for Jeff Nowacki, he will take great care of you! More
by LexusGX460
Employees Worked With
Orlando Spears, Jeff Nowacki
January 30, 2019
Great service On my second GX 460! Always receive excellent and friendly service. Wouldn't take my Lexus anywhere else for service. Thank you Hendrick Lexus Northla On my second GX 460! Always receive excellent and friendly service. Wouldn't take my Lexus anywhere else for service. Thank you Hendrick Lexus Northlake!! More
by Alicip
Employees Worked With
Lucian Dobre
January 25, 2019
Awesome Experience I purchased my first Lexus yesterday from Hendrick Lexus Northlake. This was the best car buying experience I have ever had. I have purchased ALOT of I purchased my first Lexus yesterday from Hendrick Lexus Northlake. This was the best car buying experience I have ever had. I have purchased ALOT of vehicles and never have I had such a smooth process from start to finish was there around 3 hours total. My sales person was Awesome Lenore Rebolledo! I highly recommend Hendrick Lexus Northlake to anyone looking for a new car. More
by sneal01
Employees Worked With
Hussein in technology who helped me with the features!, Rostam Rafie, Robbie Strickland, Lenore Rebolledo
January 24, 2019
Consistent good service Service is completed in less time than quoted, which is a nice surprise. The option of getting a complementary loaner car is nice for longer servicing Service is completed in less time than quoted, which is a nice surprise. The option of getting a complementary loaner car is nice for longer servicing. Always efficient & polite. More
by Hybrid Owner
Employees Worked With
Lucian Dobre
January 20, 2019
Service Josh Dewberry has been my Service Representative for several years. He is polite, respectful, efficient and does his job extremely well. I was a for Josh Dewberry has been my Service Representative for several years. He is polite, respectful, efficient and does his job extremely well. I was a former BMW owner of six sedans. I LOVE my 350 RX Lexus and will never drive anything else. Four Stars for the service crew in the garage. I have never had to worry about anything. More
by Tmo
Employees Worked With
Josh Dewberry
January 18, 2019
Lexus 4 Life! I have been a lexus owner for several years and I have always had a great experience when I come in for service. Awesome customer service everytime. I have been a lexus owner for several years and I have always had a great experience when I come in for service. Awesome customer service everytime. Thank you Ted! More
by M_Steele
Employees Worked With
Ted Funk
January 08, 2019
Thorough, helpful and timely. I just took my car in for a regularly scheduled maintenance visit. I was able to book the appointment on line, which is very convenient. I received a I just took my car in for a regularly scheduled maintenance visit. I was able to book the appointment on line, which is very convenient. I received a prompt confirmation of my appointment, and helpful email reminders. The facility is clean and welcoming, the staff is friendly and helpful - everything went very smoothly! More
by MTR471
Employees Worked With
Lucian Dobre
January 06, 2019
Unbelievable Customer Service!!!! The best ever! Eric, and the entire staff is unbelievable! Everyone knows who you are, and has such a personal touch! I would highly recommend this group to anyone Eric, and the entire staff is unbelievable! Everyone knows who you are, and has such a personal touch! I would highly recommend this group to anyone. They are great!!! More
by Craig K
Employees Worked With
Eric Edwards
January 05, 2019
60,000 mile service Lucian Dobre did a superb job getting me in and out. The wait time was projected to be 90 minutes, I was driving away in 60. Pleasant experience. Lucian Dobre did a superb job getting me in and out. The wait time was projected to be 90 minutes, I was driving away in 60. Pleasant experience. More
by rogerrx350
Employees Worked With
Lucian Dobre
