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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,022 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,022 Reviews of Hendrick Lexus Northlake

November 19, 2014

New Car Great Experience We purchased the 2015 RX 350 Sport to celebrate our 50th anniversary. This was such a pleasant experience between the Sales staff Ed and Jay and the t More

by rbrowne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Albano,Jay Miano,Ed McCreery
November 19, 2014

Very pleasant experience Everyone was very courteous and professional. We did not feel pressured and the entire process went smoothly and efficiently. The tutorial on the c More

by roncmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Chiara/Nap Williams
November 16, 2014

Got 4 years newer car and 75000 less miles from Walt L. Traded in our 2007 RX 350 and bought a Certified Pre-Owned 2011 RX 350. The deal worked good. We didn't see the 2011 RX. It was in Charleston but we d More

by tord.kallqvist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Liebert and Naphtali Williams
November 13, 2014

Went from buy to lease Originally we planned to purhase the CT200H. After careful consideration and evaluating the numbers, we decided to lease. We are very happy with our More

by majones12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherif, Naphtali
November 06, 2014

Just leased a 2015 RX350!! I have been dealing with Walt Liebert for at least 5 years now!! He makes either purchasing or leasing a car so easy!! He is always professional, an More

by bayshore12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Liebert
November 01, 2014

"Best of the best!" We had a terrific experience at this dealership. My husband and I had less than 48-hours to pick out a new vehicle and these guys made it happen! Th More

by skrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Kevin Morrell, Sherif Labib
October 18, 2014

From zero to hero After having an awful experience at another dealership earlier in the day, I stopped at Hendricks Lexus at Northlake. What an amazing difference! Wood More

by cltnsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody, Steve
October 16, 2014

Enjoyable Thanks for the awesome help from everyone involved! It was difficult to let the money go but I do love my car and hope to have it for years to come. More

by mddixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
October 11, 2014

Above and Beyond Amazing experience today at Hendrick Lexus Northlake. The best of the best manage and work at this Hendrick dealership. Great customer service and the More

by islexusowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Greg Bancroft, Naphtali Williams, Brett Cook
July 31, 2014

Going Through The Motions Mediocre dealership. Going through the motions. Lack of attention to detail. Below average communication skills. The one bright spot is the Lexus Deli More

by jdshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Naphtali Williams (Delivery Specialist) is excellent.
Aug 04, 2014 -

Hendrick Lexus Northlake responded

Mr. Shaw, thank you for taking the time out of your busy schedule and leaving us a review. The store takes great pride in giving all our guests an excellence sales and service experience. I would like to discuss your visit at our store in further details. Please contact me directly at 704 379 4002, Nick Karras, General Manager.

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