Hendrick Lexus Northlake

Sales & Service Experiences Milton Jackso Salesman has gone ten thousand extra miles to help me get the accessibility by car needed, from the battery to taking the new car for c Milton Jackso Salesman has gone ten thousand extra miles to help me get the accessibility by car needed, from the battery to taking the new car for conversation to hand controls. He is patient and thorough. Eric in service helps me keep my car performing great. I really like working with the service team members in general and Eric. More

Northlake Lexus David Wagoner did a tremendous job in explaining all my options and working hard to get me into the car that I wanted. He was not pushy and was very David Wagoner did a tremendous job in explaining all my options and working hard to get me into the car that I wanted. He was not pushy and was very knowledgeable about his product. It was a very enjoyable buying experience More

So patient and kind!! It took me what felt like forever to pick the right car but through the process, James and Jay were so awesome and very patient with me!! It took me what felt like forever to pick the right car but through the process, James and Jay were so awesome and very patient with me!! More

Great Team This was my 3rd time leasing a vehicle from Hendrix Lexus Northlake and each time has been a great experience. I felt that I was treated fairly and pr This was my 3rd time leasing a vehicle from Hendrix Lexus Northlake and each time has been a great experience. I felt that I was treated fairly and professionally. The entire team is awesome.. More

Great experience Pat was so helpful and kept me updated the entire time I waited. She explained everything perfectly and I was very satisfied with the experience Pat was so helpful and kept me updated the entire time I waited. She explained everything perfectly and I was very satisfied with the experience More

First Class Team Outstanding team of individuals who are prepared to provide excellence in service. Josh Dewberry is a "Top Notch" service manager. Josh writes up th Outstanding team of individuals who are prepared to provide excellence in service. Josh Dewberry is a "Top Notch" service manager. Josh writes up the service order quickly and can answer numerous questions regarding my vehicle and other Lexus products. Why do I chose Hendrick Lexus Northlake? Easy, I have confidence in Josh and the service team plus the convenience of this location. More

Quick and efficient! As always Josh met me in the bay as soon as I pulled in and got me written up within minutes. Even though he thought I would have a 2.5 hour wait, th As always Josh met me in the bay as soon as I pulled in and got me written up within minutes. Even though he thought I would have a 2.5 hour wait, they were done in under 2 hours. That's quick for a 60,000 mile service! He had also recommended some other services to keep my car running smoothly. More

Prompt, courteous and professional. I was in and out in no Sorry, I do not remember the name of individual who checked me in. He was very professional and friendly. Wish I could remember. Checked all males Sorry, I do not remember the name of individual who checked me in. He was very professional and friendly. Wish I could remember. Checked all males in service. More

thorough and timely Eddie Hart is always professional, clear, and timely when he assists me with my car servicing. I appreciate the hospitality at the dealership, as wel Eddie Hart is always professional, clear, and timely when he assists me with my car servicing. I appreciate the hospitality at the dealership, as well. Thank you, Linda Griffeth More

Great Customer Service As is typical, the staff(particularly Josh Dewberry) provide a high level of customer service. They are communicative, thorough, friendly and timely As is typical, the staff(particularly Josh Dewberry) provide a high level of customer service. They are communicative, thorough, friendly and timely throughout the process. More