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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,025 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,025 Reviews of Hendrick Lexus Northlake

May 19, 2023

Customer service is above and beyond expectation, making recommendations and keeping me up to date as to status of work on car. More

by Dknor58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Dknor58, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 19, 2023

Brock has worked with me the last two times I was in for service and an excellent Customer Service provider. More

by daleslamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Dale, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 19, 2023

Brock Ward was a great service representative and had wonderful customer service. I highly recommend him for your car needs. More

by Sharon Coe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Sharon, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 19, 2023

Mark Doxx was very easy to deal with and the process was smooth. would recommend More

by greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Mark Dockx
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Greg, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Mark provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 18, 2023

from start to finish PROFESSIONAL. . did not have to wait for any answers to any of the questions we had....followed up with updates constantly as to when our vehicle would arrive at th More

by dave.colonialsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Robert Marock
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Dave, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 12, 2023

Jackie was amazing to work with! She was so kind and definitely made the process quick and easy along with all of the other managers and finance. One of the best and friendliest car More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Jackie Layne
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Kelly, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jackie provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

May 10, 2023

Me Jackson was great sellers. The dealer ship as very clean and person new there jobs. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, James Rafidi, Nayris Abreu, Brennan Gilreath
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

John, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 10, 2023

The quality, decor, and professionalism that was pervasive is greatly appreciated. It was beyond five start More

by drrcscott777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Robert Marock
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Drrcscott77, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Robert and Jeff. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 31, 2023 -

drrcscott777 responded

You are welcome

May 09, 2023

The entire staff and experience was honestly the best I have had at any dealership. I cannot recommend these guys enough! More

by timothy.n.kahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Robert Marock, Jose Canas
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

Timothy, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 08, 2023

Our experience was amazing. Everyone was so knowledge, patient, and polite. The buying process was streamlined and efficent. More

by wfu73
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Jeff Nowacki
Report | Print
May 31, 2023 -

Hendrick Lexus Northlake responded

WFU, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Milton and Jeff. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

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