Hendrick Lexus Northlake

Chase was excellent to work with. Entire team was professional and responsive during my visit. Entire team was professional and responsive during my visit. More

Recently traded my 2016 GX 460 for a 2022 model. Harris Veneris was terrific through the entire process. He kept me informed of the expected delivery dates and followed through on everything he comm Harris Veneris was terrific through the entire process. He kept me informed of the expected delivery dates and followed through on everything he committed to do. My wife and I worked with him years ago and would definitely do so again. More

Prompt service and kept me informed. All Weber well and my car is running great. All Weber well and my car is running great. More

Eddie is always great! He goes over everything I need to know and gets me in and out as quick as possible! I enjoy the friendly staff he is a part of and would recommend Ed He goes over everything I need to know and gets me in and out as quick as possible! I enjoy the friendly staff he is a part of and would recommend Eddie to friends and family! More

The online service request schedule is great. Once arrive at service department, you are greeted instantly. The process is smooth, customer friendly and not complicated. Once arrive at service department, you are greeted instantly. The process is smooth, customer friendly and not complicated. More

Had my Lexus serviced at Lexus Northlake. Everything was professional from ease of making the appointment to the complementary car wash. Eddie Hart was knowledgeable and friendly and moved th Everything was professional from ease of making the appointment to the complementary car wash. Eddie Hart was knowledgeable and friendly and moved things right along. I was in and out in a minimum of time. More

Knowledgeable , helpful , use time well. Excellent service people like Eddie Hart are most helpful. Spotless store. Excellent service people like Eddie Hart are most helpful. Spotless store. More

Service always great however service prices are extremely high. Eddie my service rep very professional. Like the new vid from the technician as it’s super informative. My dash on my 2009 is completely cra high. Eddie my service rep very professional. Like the new vid from the technician as it’s super informative. My dash on my 2009 is completely cracked up and it was a Lexus flaw but they won’t fix it so it’s hurt any resale value of my car. Sad. The engine is perfectly fine at only 133000 miles. I would love it if Lexus stood behind this interior flaw which was no fault of my ownership care. Frustrated. More

Vinny Estrada was a great help in the process of selecting my new GX 460. I extremely satisfied with the experience. I will recommend to all my friends and family selecting my new GX 460. I extremely satisfied with the experience. I will recommend to all my friends and family More

Hendrick Lexus Northlake and Sherif Labib provided EXCELLENT customer service! We were looking for a safe, reliable and low mileage car for our son and they found the perfect vehicle for us. I would d EXCELLENT customer service! We were looking for a safe, reliable and low mileage car for our son and they found the perfect vehicle for us. I would definitely visit the dealership again and refer friends and family to see Sherif. Everyone we encountered at the dealership was wonderful! Thanks for making what could be a stressful experience so easy and smooth! More