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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,025 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,025 Reviews of Hendrick Lexus Northlake

September 08, 2022

Pleased with their service and offerings. All The employees were very knowledgeable, cordial and pleasant. More

by adeodiaka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Jeff Nowacki, Logan Teeter, Vinny Estrada
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Sep 10, 2022 -

Hendrick Lexus Northlake responded

Adeodiaka, thank you so much for taking the time to share about your recent visit to Hendrick Lexus Northlake. We are so happy to hear Jeff, Logan, Vinny, and Jose provided you the 5-Star Lexus experience and look forward to sharing your positive feedback with our team.

September 07, 2022

Service is always excellent, Eddie Hart always takes great care of us. He is the consummate professional and takes great pride in his work. More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Brett, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to passing along your kind words to Eddie and our service team.

September 06, 2022

Worked with Nap in buying our Lexus and he was PHENOMENAL! Everyone at north lake was friendly, kind and helpful. More

by Krista.c.thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Jeff Nowacki
Report | Print
Sep 10, 2022 -

Hendrick Lexus Northlake responded

Krista, thank you so much for taking the time to share about your recent sales visit to Hendrick Lexus Northlake. We are so pleased to hear Nap provided you the 5-Star Lexus experience and look forward to sharing your positive feedback with our team.

September 03, 2022

Expert attention given by Chase Ward. ...knowledgeable, professional, friendly, thorough! Upon checkout, Chase explained everything performed on my car! I look forward to working with C More

by Teerific
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Teerific, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are so pleased to hear Chase provided you the 5-Star Lexus experience and look forward to serving you again during your next visit. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 02, 2022 -

Teerific responded

I will always ask Chase Ward to assist me when visiting Hendrick!

September 03, 2022

I have only bought 2 cars from a dealership and this one was absolutely the best. Everything was smooth and stress free. Thanks to the awesome people at Hendrick Lexus Northlake. More

by waldrofflee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Rostam Rafie, Robbie Strickland, Sean Cook, Jackie Layne
Report | Print
Sep 10, 2022 -

Hendrick Lexus Northlake responded

Lee, thank you so much for taking the time to share about your recent visit to Hendrick Lexus Northlake. We are so pleased to hear our team provided you the 5-Star Lexus experience and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

September 03, 2022

Love coming to Hendrick Northlake, Chase Ward was very helpful and knowledgeable! Will definitely return More

by Teresa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Chase Ward
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your experience with our team at Hendrick Lexus Northlake, Teresa! We are thrilled to hear Chase provided you the 5-Star Lexus experience and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

September 03, 2022

An exceptional Dealership from your first step in the door until you leave. The staff makes every effort to ensure you are satisfied. More

by mtf1021
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are so pleased to hear Chase and our Service Team provided an exceptional experience and look forward to serving you again during your next visit.

September 02, 2022

The team listened to us, and we got the deal we were looking for. Great dealership to work with. More

by Farnaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Jack McMackin, Vinny Estrada
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Farnaz, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to passing along your kind words to James, Jack, and Vinny. Congratulations on your new vehicle!

September 02, 2022

My experience at Hendrick Lexus Northlake’s service dept was great. Chase was awesome - I would recommend asking for him if you need help ! More

by mark.dockx10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Walters, Chase Ward
Report | Print
Sep 10, 2022 -

Hendrick Lexus Northlake responded

Mark, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are so pleased to hear Chase provided you the 5-Star Lexus experience and look forward to sharing your positive feedback with our team.

September 02, 2022

Sherif was very knowledgeable and did an excellent job answering all of our questions. It was a pleasant experience. More

by Sue Kumar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Sue, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We are blown away by your kind words about Sherif, and couldn't agree more! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

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