
Hendrick Lexus Northlake
Charlotte, NC
Filter Reviews by Keyword
By Type
2,025 Reviews of Hendrick Lexus Northlake
This is the best experience I’ve had at a car dealership . The kindness , honesty , and integrity that was shown to me was just awesome ! Nap was an excellent sales man , my purchase was seamless and fun . . The kindness , honesty , and integrity that was shown to me was just awesome ! Nap was an excellent sales man , my purchase was seamless and fun . Nap was knowledgeable and worked in a time efficient manner . Sean was also very kind and answered all of my questions after the sale was made . I mean really this experience was black excellence at its finest . Nap is an elite salesman and I’m glad that he helped me purchase my first luxury vehicle More
Northlake is my preferred Lexus dealer and where I prefer to receive maintenance in my Lexus. They are friendly, efficient and always deliver quality services in a timely manner. The waiting area is pristine to receive maintenance in my Lexus. They are friendly, efficient and always deliver quality services in a timely manner. The waiting area is pristine, and their complimentary food/beverages hit the spot every time I visit. Omar Licout provided exceptional customer service, ensured all my concerns were addressed and was all around professional and pleasant. I drive quite a distance to come to this dealership instead of using the dealerships closer to my home. I purchased my vehicle from this is dealership and recommend this dealership to purchase a vehicle as well as receiving maintenance on your vehicle. More
Thank you for wonderful service as always! I always enjoy coming in to the dealership! Omar L. ALWAYS takes such good care of me. Last time I was in, he gave me his car charger because mine I always enjoy coming in to the dealership! Omar L. ALWAYS takes such good care of me. Last time I was in, he gave me his car charger because mine didn’t work. Things like that go above and beyond!!! Thank you and see you next time! More
I’ve only had my car 6 months and somehow found a nail in my tire. Omar Licout took care of us and replaced my tire. We didn’t have a appointment and he took care of us quickly. Great service! my tire. Omar Licout took care of us and replaced my tire. We didn’t have a appointment and he took care of us quickly. Great service! More
Hendrick Lexus Northlake service is great. They follow on thru all channels: phone, text, email. I really appreciate them following up and helping. Great service team! They follow on thru all channels: phone, text, email. I really appreciate them following up and helping. Great service team! More
I’m always made to feel special and receive excellent service. I love getting a video of the work they’re doing on my car as I wait. Eddie Hart is most helpful!!! service. I love getting a video of the work they’re doing on my car as I wait. Eddie Hart is most helpful!!! More
Jackie was awesome - she found me exactly what we were looking for in less than a week. We'd be working with another dealership for another brand and had been on a wait list since last December. Jackie ma looking for in less than a week. We'd be working with another dealership for another brand and had been on a wait list since last December. Jackie made this process so easy. More