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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,025 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,025 Reviews of Hendrick Lexus Northlake

September 12, 2022

This is the best experience I’ve had at a car dealership . The kindness , honesty , and integrity that was shown to me was just awesome ! Nap was an excellent sales man , my purchase was seamless and fun . More

by Lisamarie gray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Sean Cook
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Lisa Marie, thank you for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Nap and Sean provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

September 10, 2022

Vinny has helped me since March in finding the perfect vehicle for my pocket and style. He’s been amazing! More

by tbirtha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Brock Ward, Vinny Estrada
Sep 15, 2022 -

Hendrick Lexus Northlake responded

T. Birtha, thank you for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Vinny provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

September 09, 2022

Northlake is my preferred Lexus dealer and where I prefer to receive maintenance in my Lexus. They are friendly, efficient and always deliver quality services in a timely manner. The waiting area is pristine More

by Vividee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Vivi, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake! We truly appreciate your 5-Star rating look forward to sharing your kind words with Omar and our team. Thank you for making the extra drive just to be part of our Hendrick Lexus Northlake family!

September 09, 2022

Thank you for wonderful service as always! I always enjoy coming in to the dealership! Omar L. ALWAYS takes such good care of me. Last time I was in, he gave me his car charger because mine More

by roseanne.mazzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Roseanne, thank you so much for your fantastic 5-Star review of Hendrick Lexus Northlake. We are blown away by your kind words about Omar and our team and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

September 09, 2022

I’ve only had my car 6 months and somehow found a nail in my tire. Omar Licout took care of us and replaced my tire. We didn’t have a appointment and he took care of us quickly. Great service! More

by Samabbielizzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! While we are sorry to hear about the tire in your new Lexus, we are happy to hear Omar was able to take care of it quickly and get you safely back on the road! We look forward to serving you again during your next scheduled visit. :)

September 09, 2022

Hendrick Lexus Northlake service is great. They follow on thru all channels: phone, text, email. I really appreciate them following up and helping. Great service team! More

by k_schiano
Recommend Dealer
Yes
Employees Worked With
Ted Funk, Omar Licout
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Ted, Omar, and our team at Hendrick Lexus Northlake, K. Schiano! We look forward to sharing your 5-Star rating and positive feedback with our team.

September 09, 2022

Omar was great and very proffesional! He went out of his way to take care of me and my service needed More

by Dibunz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Omar and our team at Hendrick Lexus Northlake, Dibunz! We look forward to sharing your 5-Star rating and positive feedback with our team.

September 09, 2022

I’m always made to feel special and receive excellent service. I love getting a video of the work they’re doing on my car as I wait. Eddie Hart is most helpful!!! More

by Sally H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Eddie and our team at Hendrick Lexus Northlake, Sally! We look forward to sharing your 5-Star rating and positive feedback with our team.

September 09, 2022

Jackie was awesome - she found me exactly what we were looking for in less than a week. We'd be working with another dealership for another brand and had been on a wait list since last December. Jackie ma More

by Diane S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Jackie Layne
Sep 15, 2022 -

Hendrick Lexus Northlake responded

Diane, thank you so much for your fantastic 5-Star review of Hendrick Lexus Northlake. We are blown away by your kind words about Jackie and our team and are thrilled to congratulate you on your new vehicle! Welcome to our Hendrick Lexus Northlake family!

September 08, 2022

Great experience with Sherif. We'll be coming back to see him for our next car. We always have good experience in service as well. More

by Basala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Basala, thank you so much for taking the time to share about your recent experience with Sherif and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to passing along your kind words.

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