
Hendrick Lexus Northlake
Charlotte, NC
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2,097 Reviews of Hendrick Lexus Northlake
The Lexus Northlake service team always provides the very best support to their customers. Our Service Advisor, Chase Ward, is great to work with...knowledgeable, friendly, courteous and professional, very best support to their customers. Our Service Advisor, Chase Ward, is great to work with...knowledgeable, friendly, courteous and professional, makes visiting the dealership a pleasure! More
We have purchased 3 Lexus vehicles In the last year and we get them all serviced a Hendrick Lexus!! I want to shout out my service advisor Omar Licout for keeping us in the loop when the cars are in for ro we get them all serviced a Hendrick Lexus!! I want to shout out my service advisor Omar Licout for keeping us in the loop when the cars are in for routine service. Omar, continue providing great service sir!! More
Omar was awesome! Would use him every time I went to Hendrick!! No question. He made sure that all the work was done the way it should be. Thanks Would use him every time I went to Hendrick!! No question. He made sure that all the work was done the way it should be. Thanks More
Our recent purchase of Lexus RX350 F was excellent with Hendrick Northlake. The service representative Mr. Hussain Amir was very knowledgeable, professional, helpful and polite. He helped us in a very sm Hendrick Northlake. The service representative Mr. Hussain Amir was very knowledgeable, professional, helpful and polite. He helped us in a very smooth & hassle free paperwork without any hiccups. The entire facility was comfortable, organized and clean. We are very pleased with all of our experiences with Hendrick Northlake More
The service department always handles my service well. I typical don’t work with one service advisor intentionally and ther service is always great. I typical don’t work with one service advisor intentionally and ther service is always great. More
As always Chase Ward continued to show great customer service along with the team. The service has always been great and consistent. Keep it up service along with the team. The service has always been great and consistent. Keep it up More
From the moment we walked in we were treated like VIPs. Our sales consultant Vinny Estrada, did an outstanding job of explaining the features, functions and benefits of the SUV product line which helped us Our sales consultant Vinny Estrada, did an outstanding job of explaining the features, functions and benefits of the SUV product line which helped us select the model that best meet our needs. The delivery process included picking us up in South Carolina and it was effortless, easy and fast. More
They got me in and out in 2/3 the time I expected. Very pleasant staff and super accommodations. I especially appreciate Chase Ward. He is ready to answer questions and set up appointments, always wit Very pleasant staff and super accommodations. I especially appreciate Chase Ward. He is ready to answer questions and set up appointments, always with a very positive attitude and big smile! More