Hendrick Lexus Northlake

Outstanding customer service, friendly, attentive, welcoming, and followed thru with every promise. Excellent communication and made me feel prioritized. Sherif made this experience absolutely wonderf welcoming, and followed thru with every promise. Excellent communication and made me feel prioritized. Sherif made this experience absolutely wonderful. More

Eric Edwards has been my service advisor for 18 years. Throughout these years, he has always been courteous, knowledgeable and patient. I recommend people to this dealership often. I am a very satisfied c Throughout these years, he has always been courteous, knowledgeable and patient. I recommend people to this dealership often. I am a very satisfied customer. More

My LC 500 Convertible Inspiration Series purchase was a wonderful experience! Kudos to Sherif Labib! wonderful experience! Kudos to Sherif Labib! More

Sherif is amazing. He takes the time to make sure everything goes smoothly with the purchase of my vehicles. we have purchased 4 vehicles from Sherif He takes the time to make sure everything goes smoothly with the purchase of my vehicles. we have purchased 4 vehicles from Sherif More

Muchas gracias a Eunice que fue una gran ayuda y un placer hacer trato con ella. Nos iso sentir cómodos y me encanta que aqui tienen un hispanohablante que ayude a nuestra gente. placer hacer trato con ella. Nos iso sentir cómodos y me encanta que aqui tienen un hispanohablante que ayude a nuestra gente. More

I was ready to go to work when my car would not start. I called Lexus roadside and some was at my house within 15 minutes. I drove to Lexus Northlake where my service advisor Eric Edwards promptly assis I called Lexus roadside and some was at my house within 15 minutes. I drove to Lexus Northlake where my service advisor Eric Edwards promptly assisted me knowing I had patients waiting for me at work. He informed me that my battery was still under warranty which was a great weight off of my shoulders. It is always a pleasure working with Eric because he is personable and courteous. More

Good experience and friendly staff. Would definitely recommend this dealership. Vinny did a great job for us. Would definitely recommend this dealership. Vinny did a great job for us. More

Nayris was great to work with throughout the buying experience and she worked hard to make it seemless. experience and she worked hard to make it seemless. More

Jackie is as sweet as they come! She was an absolute pleasure working with. I appreciated her professionalism, enthusiasm, and patience. Having strong communication is a skillset I g She was an absolute pleasure working with. I appreciated her professionalism, enthusiasm, and patience. Having strong communication is a skillset I greatly value, and Jackie followed through seamlessly. Jeff in finance was kind and his willingness to help finesse the numbers without judgment made this car shopping experience impeccable! Last but not least, I wanted to thank Brock in delivery for his accelerated crash course in helping me set up the technology in my new car. (He knew I was absolutely hangry and trying to head out asap!) He was thorough and provided his contact info should I have any questions down the road. Jackie, Jeff, and Brock are Hendrick Lexus’s dream team!! Many thanks for everyone’s help!! More

The Dealership was top notch and everyone I came into contact with was extremely professional & polite. Nayris Abreu was very helpful and had such a pleasant attitude, she made it a joy to make a major contact with was extremely professional & polite. Nayris Abreu was very helpful and had such a pleasant attitude, she made it a joy to make a major purchase. Hussain Amir was awesome as well. Super knowledgeable and made it easy to understand my new luxury vehicle. More