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Hendrick Lexus Northlake
Charlotte, NC
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2,023 Reviews of Hendrick Lexus Northlake
While the dealership had a good amount of pre-owned inventory, the ideal car for me was located at a different Hendrick location and was delivered to the Northlake lot so that I could continue to work inventory, the ideal car for me was located at a different Hendrick location and was delivered to the Northlake lot so that I could continue to work with Brennan who had gained my trust. More
I had a an excellent customer experience at this dealership. Everyone was so professional and friendly. Sean Cook was the finance manager who processed my car loan, and he made the transaction so si dealership. Everyone was so professional and friendly. Sean Cook was the finance manager who processed my car loan, and he made the transaction so simple for me. I walked away with a new car in less than 2 hours. I would and have recommended this dealership to many of my friends. More
I bought my NX350 at this store and the service was terrific. Sean Cook my finance person was wonderful. I would recommend this location to anyone looking for a new or used car! terrific. Sean Cook my finance person was wonderful. I would recommend this location to anyone looking for a new or used car! More
Chase Ward and the team at Hendrick Lexus Northlake are always great to work with. Chase keeps us well informed while our car is being serviced. He is efficient and answers any questions we may have always great to work with. Chase keeps us well informed while our car is being serviced. He is efficient and answers any questions we may have More
Robert did a great job in keeping us informed. I would say that I was shocked with the comments from Sean Cook about the quality and dependability of Lexus products. I would have expected a member I would say that I was shocked with the comments from Sean Cook about the quality and dependability of Lexus products. I would have expected a member of management to support the product they were involved in selling. I can say that by the time we left the dealership I was not sure we had purchase the right brand of car according to the comments made by Sean. More
Very pleasant shopping experience. Nap was very helpful. The car drove well but was above my planned budget. Nap was the main reason I came back. He gave me confidence in the purchase Nap was very helpful. The car drove well but was above my planned budget. Nap was the main reason I came back. He gave me confidence in the purchase - worth the extra dollars beyond my budget. I’m very happy. More