Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,023 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,023 Reviews of Hendrick Lexus Northlake

March 22, 2023

Sherif was professional and proficient. Would rate experience great. Entire staff at Hendrick was great More

by jt0079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Mar 31, 2023 -

Hendrick Lexus Northlake responded

JT, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Sherif and our team and are thrilled to congratulate you on your new vehicle. Thank you for being part of our Hendrick Lexus Northlake family!

March 22, 2023

This Lexus dealership is awesome from purchasing a vehicle to training and ultimately servicing. Sherif Labib has been excellent whether I’m purchasing or leasing. Jose Canas was an outstanding traine More

by kimberlyhall25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Eric Edwards, Jose Canas
Apr 02, 2023 -

Hendrick Lexus Northlake responded

Kimberly, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sherif once again provided you the 5-Star Lexus experience while assisting you with finding your new vehicle and Jose showed you all the technology tips and tricks! Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

March 22, 2023

Brock was terrific ! ! I will always bring my Lexus to him for my service needs. More

by mark.dockx10
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Brock Ward
Mar 30, 2023 -

Hendrick Lexus Northlake responded

Mark, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

March 22, 2023

This dealership is wonderful! Brock made my service experience easy and stress free. The customer service is excellent! More

by nurseamc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Chase Ward, Brock Ward
Mar 30, 2023 -

Hendrick Lexus Northlake responded

Nurse AMC, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

March 21, 2023

I always receive great service from this dealership. Brock Ward served as my representation for my last visit. I needed a loaner car because of additional service. He kept me informed throughout the pro More

by Ecclesia
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Mar 30, 2023 -

Hendrick Lexus Northlake responded

Ecclesia, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback regarding your service and diagnostic video with Brock and our team.

March 21, 2023

Hendrick Lexus Northlake is always very accommodating and works around my schedule. They are consistently friendly, knowledgeable, and professional. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Mar 30, 2023 -

Hendrick Lexus Northlake responded

Anne, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

March 21, 2023

Brock Ward was very helpful. It was a very efficient visit and they fixed my noise problem. More

by dedurham
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Mar 30, 2023 -

Hendrick Lexus Northlake responded

Dedurham, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

March 21, 2023

Very professional, very concerned about customer comfort, satisfaction, and going the extra mile to make customer feel valued. Very happy with salesperson Hussein Amir. More

by Tami.sappenfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Sean Cook, Hussain Amir
Mar 21, 2023 -

Tami.sappenfield responded

Thanks for a great customer buying experience. We highly recommend Hussain Amir. Hussain made us feel valued as a customer and was very professional and accommodating. Dr. and Mrs. George Sappenfield

Mar 21, 2023 -

Tami.sappenfield responded

Response above

Mar 30, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Tami! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

March 21, 2023

I love this dealership, everyone there always makes me feel special, like I belong! I appreciate Brock Ward for getting my 1st service done super fast and his communication was spectacular & a nice car cl More

by Jasmine
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Apr 02, 2023 -

Hendrick Lexus Northlake responded

Jasmine, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and Stuart and look forward to sharing your positive feedback regarding our service diagnostic videos with our team. Thank you for being part of our Hendrick Lexus Northlake family!

March 20, 2023

Great dealership with great individuals. Everyone I encounter was pleasant and knowledgeable. I left again as a satisfied customer. More

by Ndpndentgirl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackie Layne
Mar 31, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Jackie and our team! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

...
107
...