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Heiser Toyota
Milwaukee, WI
7,376 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,376 reviews
January 31, 2025
Toyota offers quality customer service and reliable results as promised in a convenient location with a comfortable waiting area results as promised in a convenient location with a comfortable waiting area More
by chietpas2003
Verified Customer
January 31, 2025
My experience at Heiser was wonderful. I was a walk in and immediately greated by Jorgo and he found a sales associate to show me around amd find the Sienna I was interested in. Al was I was a walk in and immediately greated by Jorgo and he found a sales associate to show me around amd find the Sienna I was interested in. Al was awesome to work with. He took time to understand why I was looking for a Sienna and went through all the features, hybrid system and tech. Coming to a deal was quick and painless. Jorgo was great to work with. He explained all of finance details and took time to go over the van to make sure I got all of the accessories I needed. More
by scoughlin711
January 30, 2025
We have been with Heiser and Altaf Hussain for over 20 years. I found Al to be honest and kind and always look for our best interest. years. I found Al to be honest and kind and always look for our best interest. More
by kimport1234
January 30, 2025
Great service from the agent who assisted me. Definable coming back for better experience and referral. Definable coming back for better experience and referral. More
by Taofik.b.idrisabdullahi
Employees Worked With
Other Employees :
Matt Foti
January 30, 2025
Service technician was very helpful, shared warranty and other information I questioned. Work was completed within the time they established. other information I questioned. Work was completed within the time they established. More
by douglasandvicki
Employees Worked With
January 30, 2025
Very easy to schedule, service was quick and efficient, I will return for future service will return for future service More
by joewestphal1
Employees Worked With
January 30, 2025
Service was excellent. Tom in particular was incredibly helpful and easy to get along with. Tom in particular was incredibly helpful and easy to get along with. More
by Jaxon
Employees Worked With
January 28, 2025
The service dept at the dealership is one of the worst I have ever dealt with. Bad customer service very unfriendly people. Long wait times. The service team can not perform the simplest tasks asked. For ex have ever dealt with. Bad customer service very unfriendly people. Long wait times. The service team can not perform the simplest tasks asked. For example update your oil change sticker, or rotate your tires like they were suppose to, or fill your tires with air. when they do rotate your tires they put your lugnuts on so tight they strip them so you cant get them off again and have to break them off. They place is a hot mess, I will never deal with this place again. EVER. Among a list of other complaints I can give about this place. I DONT RECOMMEND! More
by KELLI.RODRIGUEZ92
January 28, 2025
After the services, he pointed out the next things to do to keep my car in the best shape. Very professional and to the point. to keep my car in the best shape. Very professional and to the point. More
by XYOOB97
January 28, 2025
All went well, cool in the pool, next stop going on down to flavor town :) to flavor town :) More
by BGKOURIS
Employees Worked With
