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Heiser Toyota
Milwaukee, WI
7,012 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,012 reviews
October 02, 2024
I was very pleased with both service and customer service experience. I was able to utilize a coupon which made the expense reasonable. experience. I was able to utilize a coupon which made the expense reasonable. More
by tony.stamm
Verified CustomerEmployees Worked With
October 02, 2024
They took great care of me and got me in and out in just about an hour. Not bad for a quick oil change, tire rotation, and alignment. about an hour. Not bad for a quick oil change, tire rotation, and alignment. More
by SAMUEL.KARGE
Employees Worked With
October 02, 2024
I had a very good experience, Dedicated, professional, polite staff. I would definitely like to purchase my next vehicle here. polite staff. I would definitely like to purchase my next vehicle here. More
by JENAMETHYST
Employees Worked With
October 02, 2024
Everyone was very helpful and professional. I was able to get the vehicle I wanted in the price range I needed. I will definitely continue to do business here! I was able to get the vehicle I wanted in the price range I needed. I will definitely continue to do business here! More
by powerprochick
October 02, 2024
Very pleased with the prompt service. I also received a free car wash. I would definitely do business with Heiser. I also received a free car wash. I would definitely do business with Heiser. More
by Jon
Employees Worked With
October 02, 2024
Brought car in for safety issue- technical bulletin was issued to correct dangerous release of braking system when slowing to a stop. Should have been NO CHARGE to do a 5 min software update and correct t issued to correct dangerous release of braking system when slowing to a stop. Should have been NO CHARGE to do a 5 min software update and correct the problem. Dealership charged my $129 for diagnosing the problem when I told them what the problem was ahead of time. Dealership also recommended services that Toyota said wasn't due for another 30-50,000 miles. Emailed Joe Kuckuk about the issues and he never responded to my email. More
by MBSUSA1
October 02, 2024
Nice group of people. They are very professional, helpful and willing to set everything up in the car before leaving the lot. Thank You! They are very professional, helpful and willing to set everything up in the car before leaving the lot. Thank You! More
by lorriek21
October 02, 2024
Everything was easy from start to finish. I would 100% recommend Heiser to friends and family. I would 100% recommend Heiser to friends and family. More
by jess.jez.phillips
Employees Worked With
October 02, 2024
My experience was good. Mr. Hicks listened to my needs and was able to help me pick a great car Mr. Hicks listened to my needs and was able to help me pick a great car More
by lovelaceraven25
October 02, 2024
I am always well taking care of by the people of Heiser Toyota. Very happy with my new purchase and the way the whole process went. Toyota. Very happy with my new purchase and the way the whole process went. More
by JOHNURBALEJO
