Heiser Toyota

For years, I’ve avoided dealerships because of a couple bad experiences. I visited Heiser Toyota thinking it was going be like the last times but it turned out to be a positive experience! I ended up buyin bad experiences. I visited Heiser Toyota thinking it was going be like the last times but it turned out to be a positive experience! I ended up buying a 2021 Toyota Corolla Hatchback and I love it. More

From the first contact when I called with questions to when I entered the dealership to have my key programmed and paid for the services, all expectations were exceeded. Friendly, courteous, professional, when I entered the dealership to have my key programmed and paid for the services, all expectations were exceeded. Friendly, courteous, professional, timely communications equals I’ll be coming back. More

Polite and knowledgeable service reps. Tom Lowther made sure my car got into a service bay right away since I was waiting. I went to get some hot chocolate, then to visit my sales rep Jaso Tom Lowther made sure my car got into a service bay right away since I was waiting. I went to get some hot chocolate, then to visit my sales rep Jason, looked at some new vehicles. Pretty enjoyable experience. The wait was time seemed like nothing. My car was in tip top shape when they were done. More

Professional service and the facilities are nice. Told me what they were going to do to my vehicle. Told me what they were going to do to my vehicle. More

Service was great. The people I spoke with were professional. BUT I only drove a block when I noticed the passenger back tire was not secure. The tech only put the lug The people I spoke with were professional. BUT I only drove a block when I noticed the passenger back tire was not secure. The tech only put the lug nuts on. Never tightened them. My tire almost flew off my SUV with my one year old daughter strapped in the back seat. Could have turned out very bad if I didn’t pull over and call them to fix it. They did send someone out to secure the lug nuts and tire and were very apologetic. Still a stupid mistake on the Techs part! More

I had some rattles in the back of the van, at Chris help me figure out what the noise is were and whether they were anything to worry about. Turns out the hitch was rattling in the receiver. I had gone in me figure out what the noise is were and whether they were anything to worry about. Turns out the hitch was rattling in the receiver. I had gone in for an oil change and it was discovered there were some non-toyota parts that were not fitting quite right and allowing oil to seep out of the engine onto the ground beneath. Seems like it's fixed now. More

Everyone was very polite when assisting me and my car was finished in a timely manner. finished in a timely manner. More

We have dealt with Roger for over 20 years, and we have bought many vehicles from him, so that’s why we kept going back to him. bought many vehicles from him, so that’s why we kept going back to him. More

Always friendly,ready to make sure that you're service needs are taking care of with no pressure to get unwanted service needs are taking care of with no pressure to get unwanted service More

I was treated with courtesy and respect all the while as I waited. Afterwards I found the experience to be excellent and the job well done 👍. Thank you, I waited. Afterwards I found the experience to be excellent and the job well done 👍. Thank you, More