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Heiser Toyota

Milwaukee, WI

4.7
7,417 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,417 reviews

March 12, 2025

We love bringing our vehicles in for service here. Everyone is friendly & they get the job done right! More

by VKUBASIAK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your business. We look forward to assisting you with any of your future service needs!

March 12, 2025

Al was great to work with very pleasant and patient. Came back to him after buying a car 7 years ago. The whole car buying process went smooth again as the first time. Highly recommend Al!! More

by Jen M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Heiser Toyota responded

Jen, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Al can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 11, 2025

Chad Covert and Jordan Christian were extremely helpful and the service was amazing! I cannot recommend them enough! I absolutely love my new vehicle and I would without a doubt recommend this dealership t More

by Crystal D
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Heiser Toyota responded

Thank you, Crystal, for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 11, 2025

The service department called me before I needed service and we discussed when to bring the vehicle in. The mileage was low and I went on a trip. During the trip the mileage was met so I contacted my salesm More

by ralanerdmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 11, 2025

They are always very reliable and professional. They go over the required maintenance and keep you posted while your vehicle is in the shop . More

by theofamily512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Heiser Toyota responded

Thank you for your very kind review. Tom and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 11, 2025

Truly one of the only good Toyota dealers left in the Milwaukee area. Even throughout the pandemic they treated customers the same and didn't price-gouge. If you spend your money anywhere, spend it her More

by Tyreej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Heiser Toyota responded

Tyree, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Roger and our team here at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 10, 2025

Clean, Coffee tastes good. Staff were friendly. Michael who assisted me was very accommodating and very knowledgeable More

by doncahulogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Don, We appreciate your kind words. Thanks for choosing Heiser Toyota!

March 10, 2025

Greeted us nicely and answered all my questions. Made me feel confident to leave my car More

by Devans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Dear Valued Customer, We always want our customers to feel confident leaving their car in our care. We are so glad you had a positive experience at Heiser Toyota! Thank you for your business and let us know if we can help with any future service needs.

March 10, 2025

Toyota did a great job of making me feel comfortable buying my first car. They made the process stress free and easy! I am so thankful for my first car purchase being an easy one. More

by aaronfolk10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 10, 2025

Very friendly and professional. Explain all my questions and concerns. I really appreciate his job More

by umara445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Heiser Toyota responded

Dear valued customer, We appreciate your business. Thanks for choosing Heiser Toyota!

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