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1,353 Reviews of Handy Toyota - Service Center
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July 09, 2024
Great Service Department. I am very happy with their service and also very happy with the Dealership. I love it that they text me when it is time for the vehicle mileage che I am very happy with their service and also very happy with the Dealership. I love it that they text me when it is time for the vehicle mileage checkup. More
by amoodie
Employees Worked With
July 08, 2024
Naim did not respond to any phone calls. I called 5 times between 1145 and 230 looking for information and a status of my service. Finally calling the main line I was able to get in touch wi I called 5 times between 1145 and 230 looking for information and a status of my service. Finally calling the main line I was able to get in touch with a woman who transfered me to Niam, again no answer. I called back and made her aware. She tried to reach him herself and could not. She also desribed the situation as a mess and said that the undercoating would not be done today because they forgot to coordinate it with the other toyota location in St. Albans.(I canceled the undercoat). She struggled to reach anyone in service who could help but had the service managers cell. She got in touch with him and put me through to him after having me on hold for 30 min. The service manager provided decent update on the status of the service. There was no issues found while diagnosing the brake issues I was experiencing. (Right rear wheel locking up). The service manager said if there was issue going forward to call him. He also said he would provide a rental if I wanted to schedule an undercoat at another time. Not sure I will want to return after today's experience. More
by prevonis
July 08, 2024
Alan was very helpful in getting my appointment rolling and collecting me when complete in a timely manner. and collecting me when complete in a timely manner. More
by Sarathorts
Employees Worked With
July 07, 2024
The staff are helpful and knowledgeable. The location is convenient. The waiting area is comfortable. The location is convenient. The waiting area is comfortable. More
by cmac
Employees Worked With
July 07, 2024
As always their service dept was first class. I trust in the service whether it is for a routine oil change or a bigger issue I may be having. I trust in the service whether it is for a routine oil change or a bigger issue I may be having. More
by SGriffin
Employees Worked With
July 06, 2024
Managers seemed least informed about what was going on with my repair. Back order delays complicated the situation. I think we were all frustrated. Naim provided an even keel in keeping us informed. with my repair. Back order delays complicated the situation. I think we were all frustrated. Naim provided an even keel in keeping us informed. More
by ronhaskell
July 05, 2024
Everything was handled professionally and explained clearly! I would recommend Handy's for any needed work to be done. clearly! I would recommend Handy's for any needed work to be done. More
by mgagner
Verified CustomerJuly 03, 2024
Truck had scheduled service, the staff was prepared when I arrived and very professional and friendly. The service was performed on the truck quickly and without any issues. I arrived and very professional and friendly. The service was performed on the truck quickly and without any issues. More
by sean
July 01, 2024
I thought I got a multi point inspection but apparently not because I am at Coggins Toyota and they found all my air filters where clogged and chewed by a mouse that was in my car this winter. Handy servic not because I am at Coggins Toyota and they found all my air filters where clogged and chewed by a mouse that was in my car this winter. Handy service is the worst More
by Dsyhll
Employees Worked With
July 01, 2024
I was in for service the other day and Darren made the process quick and easy and Daniel in sales helped me with the Toyota app even though I didn’t buy the car there. Highly recommend both of these guys! process quick and easy and Daniel in sales helped me with the Toyota app even though I didn’t buy the car there. Highly recommend both of these guys! More
by dibeyi8593
