Alan Brown
Alan Brown at Handy Toyota
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Alan Brown

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.7
298 Reviews

Getting up every morning and wanting to go to work is awesome when you work with a great group of fellow team members and for the best dealership! Helping my customers to have the best possible service experience is my goal. Camping is my passion so feel free to bring that up in our conversations! Hope to see you soon for all your service needs.

4.7

298 Reviews

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298 Reviews of Alan Brown

June 10, 2024

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Employee Rating

They did the work I expected with ease and professionalism.They are caring and have a topnotch shop.And were quick and to the point! More

by normangos
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Recommend Dealer
Yes
Jun 11, 2024

Handy Toyota responded

Thank you for the review! We are glad to hear that you had a good experience!

June 09, 2024

Dealership Rating
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I love Handy Toyota. People are knowledgeable and kind I highly recommend them I had no problem waiting , the vehicle was done In a timely manner More

by tanner
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2024

Handy Toyota responded

Thank you for the review! We are happy to hear that you had a good experience!

June 09, 2024

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My Highlander was in for a re-call. I was told at first it would take an hour and when I arrived it would be closer to an hour and a half. Well it took 3 hours but the the job was done More

by brentg63
Workmanship
Service Communication
Recommend Dealer
Yes

June 08, 2024

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From sales to service I have always had good experience! Alan in service always goes beyond More

by jrogers0510
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Recommend Dealer
Yes

Other Employees Tagged: Lee Bodette

Jun 10, 2024

Handy Toyota responded

Thank you for the review! We greatly appreciate you leaving us one!

June 06, 2024

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Good customer service and personal attention is very much appreciated . Time frame was accurate as well. More

by dinnyvt
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2024

Handy Toyota responded

Thank you so much for leaving us a review!

June 04, 2024

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I have been a customer at this dealership for over 35 years. It has changed considerably since the old days, but I still feel like I get the service that I need. More

by gonuts.ratner2
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Recommend Dealer
Yes
Jun 07, 2024

Handy Toyota responded

Thank you so much for leaving us a review!

June 04, 2024

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Always great service and courteous staff. and I always leave feeling my car is in excellent road worthy condition. More

by mbessette741
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Recommend Dealer
Yes
Jun 07, 2024

Handy Toyota responded

We greatly appreciate you taking the time to leave us a review!

June 04, 2024

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Good service. Results were explained well. I live in Burlington but use Handy Toyota because of the good service. More

by ybeef3ayavhoo.com
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Recommend Dealer
Yes
Jun 07, 2024

Handy Toyota responded

Thank you for leaving us a review! We appreciate you doing so!

June 01, 2024

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Employee Rating

Good service, friendly personnel, so-so waiting room, predictable snacks,; but the personnel seems to have some reluctance to use a cell phone to contact clients. More

by kmonley
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Recommend Dealer
Yes
Jun 03, 2024

Handy Toyota responded

Thank you for the review! We are happy to hear that you had an overall good experience!

May 30, 2024

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Employee Rating

A while back Handy’s said I needed a brake job. Brought my car in today for an oil change and what I thought was the brake service… 1.5 hours later I was ready to go… except no brake job… yup you More

by barb.joyal1
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Service Time
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Recommend Dealer
No
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