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Handy Toyota
St. Albans, VT
3,803 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,803 reviews
August 19, 2024
The scheduled service was completed in half the promised time. The waiting area was clean and comfortable. A very pleasant experience. time. The waiting area was clean and comfortable. A very pleasant experience. More
by jeckmann
Verified CustomerEmployees Worked With
August 18, 2024
I had a great car buying experience at Handy Toyota with Adam Bentley as my sales person. Everything was quick & easy. I would definitely buy a vehicle here again! Adam Bentley as my sales person. Everything was quick & easy. I would definitely buy a vehicle here again! More
by kstrickland0828
August 18, 2024
It was a great experience working with Handys on my new Rav 4 Ali has been my go to guy for many years and i have bought quite a few cars through him as i always feel that he will do his best for me Rav 4 Ali has been my go to guy for many years and i have bought quite a few cars through him as i always feel that he will do his best for me More
by omorey_2000
August 16, 2024
Received notification that Handys had the parts to resolve the 2022 highlander recall. Made an appt next day and they were able to get me in within a week. They estimated recall work to be about an resolve the 2022 highlander recall. Made an appt next day and they were able to get me in within a week. They estimated recall work to be about an hour and that was correct too. It was more like 45min. I’m assuming they did great work because the bumper hasn’t fallen off yet. During our wait time we worked with Cody (sales). He recognized us in the lot looking at Tundras and came over to immediately help. More
by cwlumbra
August 16, 2024
Friendly professional service. I can always count on Handy Toyota for all my servicing needs. I especially like working with Alan Brown in the service department. He's knowledgeabl I can always count on Handy Toyota for all my servicing needs. I especially like working with Alan Brown in the service department. He's knowledgeable, has good communication skills and really enjoys his work and making customers his priority. He also gives good advice on cruises. Hope you enjoy your upcoming cruise Alan because you certainly deserve it!! More
by melarotre
Employees Worked With
August 15, 2024
Couldn't recommend this place less. After purchasing a car here, I noticed a grinding noise from front left wheel bearing. I brought it in for service to be checked out and told them th After purchasing a car here, I noticed a grinding noise from front left wheel bearing. I brought it in for service to be checked out and told them that I thought they should look at the brake pads as they sounded like they were rubbing against the rotors or possibly the caliper pistons needed to be lubricated. They told me that since the brakes were new that they were likely just needing to be worn in and the noise would dissipate over time. Over the following months I noticed the noise getting louder and more frequent with a loud screeching noise present. I have been reaching out to the sales person who sold me my vehicle as well as Adam the GM multiple times even leaving them both voicemails with no response. By the time I brought it in for inspection the warranty time frame was over and they told me I would have to pay out of pocket to investigate the issue. I reached out to them again stating I felt they should comp this expense since they told me it would improve over time and it had not to which I did not receive a call back. When I again reached out to Adam, over email this time, he told me that the sales person I was working with no longer worked there and that he had never received any voicemails from me. I feel that it in good faith they should investigate this issue that was present during purchase and was DOCUMENTED as present during the initial service appointment a week after purchase. I explained that if he was unwilling to compensate a service charge to have this looked at I would take my business elsewhere. He did not respond. I am happy to never have to step foot in this establishment again. More
by AmySim
August 15, 2024
Have bought several cars here and have always been satisfied with arrangements and service. I now am only here ion the summer and continue to use their service. satisfied with arrangements and service. I now am only here ion the summer and continue to use their service. More
by larryalanbarber
Employees Worked With
August 15, 2024
Great service. Easy transaction. They explained and gave a live demo about the new car. Easy transaction. They explained and gave a live demo about the new car. More
by thonness
August 15, 2024
Good personable service Made buying a vehicle easy and hassle free Felt all sales personnel were honest and trustworthy hassle free Felt all sales personnel were honest and trustworthy More
by stewart8
August 14, 2024
My only minor complaint is how long it took for an oil change & tire rotation, but I suppose it's because they check 90+ other things too. The staff is always pleasant and helpful. change & tire rotation, but I suppose it's because they check 90+ other things too. The staff is always pleasant and helpful. More
by vtwolfhound
Employees Worked With
