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Handy Toyota
St. Albans, VT
3,581 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,581 reviews
May 28, 2024
The service was sub par. I waited 30 minutes to an hour after my cars service was down before receiving my car. I went in 15 minutes after I noticed my car was in the finishe I waited 30 minutes to an hour after my cars service was down before receiving my car. I went in 15 minutes after I noticed my car was in the finished parking lot and after speaking with a service rep he said I needed to wait an additional 10 minutes before I can get the car so he can fill out paperwork. I came back around 30 minutes later to the rep telling an upset young woman that they couldn’t patch a hole left in the middle of the tread by a nail and she would have to buy new tires. Anyway the supervisor/manager finally took notice of me and asked the service rep if my car was ready at which point the service rep said he still needed to file paperwork. The manager said since it’s just a handy care oil change just give me the keys and get me out of there. They then had to go searching for my keys. This was by far the worst experience I’ve had at a service center. Also worth mentioning the first oil change I’ve had with them they messed it up by overfilling the oil and not putting on the filter correctly, so oil leaked all over the engine bay. More
by Zacharypdorman
Helpful 
Verified CustomerMay 28, 2024
The staff was friendly, and the work on my car was completed on time. Naim was knowledgable, efficient, and helpful! completed on time. Naim was knowledgable, efficient, and helpful! More
by Jlyonl
Employees Worked With
May 28, 2024
They were patient and let me ask as many questions as I needed to be sure I was comfortable with my purchase! needed to be sure I was comfortable with my purchase! More
by Forester2
May 27, 2024
All the folks involved were friendly and efficient which made the process flow efficiently and pain free made the process flow efficiently and pain free More
by maconepeter
May 27, 2024
We have purchased many vehicles from Samantha in sales and Sam in Finance. They work efficiently to ensure a smooth trade-in and purchase experience. We highly recommend Handy Toyota! and Sam in Finance. They work efficiently to ensure a smooth trade-in and purchase experience. We highly recommend Handy Toyota! More
by Erin McSweeney
May 27, 2024
We had the best car buying experience with Ali and Dennis. Very knowledgeable, friendly and professional. THANK YOU!! The whole process went very smoothly. Dennis. Very knowledgeable, friendly and professional. THANK YOU!! The whole process went very smoothly. More
by carockey
May 26, 2024
Best to be honest, They don't have enough mechanics on a Saturday. I have 8 tires and wheels to make a quicker seasonable swap from Winter to summer wheels. it took a bit of a wait to even get the vehic a Saturday. I have 8 tires and wheels to make a quicker seasonable swap from Winter to summer wheels. it took a bit of a wait to even get the vehicle into the shop. So about 2.5 hours passed for what should have been a real short 1/2 Hr. or so swap. But was glad it got it done. Perhaps I maybe should do the swap at home... But in general, they do well. Maybe add another tech or 2 to help that long wait. I've had mostly long wait times. More
by djjimmer
Employees Worked With
May 25, 2024
Great service. Top notch. Glad to have bought my cars there. Would go again. Stellar. Top notch. Glad to have bought my cars there. Would go again. Stellar. More
by collinson.stuart
May 24, 2024
I was impressed that they got me in on short notice, and then found and honored my service contract for periodic maintenance. Great job, great service. I also liked the lime green hellcat in the showroom! then found and honored my service contract for periodic maintenance. Great job, great service. I also liked the lime green hellcat in the showroom! Merooow! More
by nauzzer2
Employees Worked With
