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Greenway Kia West - Service Center

Orlando, FL

4.2
1,794 Reviews

1,794 Reviews of Greenway Kia West - Service Center

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May 14, 2025

Damon Tavarez did a really nice job! So did everyone else I came in contact with. Everyone was very helpful and nice. More

by mjanelleg2
Recommend Dealer
Yes
Employees Worked With
Damon Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Tavarez
May 15, 2025 -

Greenway Kia West responded

It's wonderful to hear that Damon and the team at Greenway Kia West provided you with such a positive experience. Thank you for your kind words!

May 14, 2025

It took over an hour for an oil change. When I’ve gone to other dealerships, it takes 1/2 hour when I have an appointment More

by cabinfever9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Greenway Kia West responded

I apologize for the longer-than-expected wait time during your recent oil change appointment. We aim to provide efficient service, and we will consider your comments for the future. Please reach out if there's anything else we can do to assist you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 14, 2025

I bought the car November last month I was driving the car stop with me in the middle of the road I had to put it on park start it again when I started driving it was shaking bad I didn't know what to do More

by ms.bryane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West. We're glad our team was able to assist and ensure your car received the attention it needed. If there's anything else we can do for you, please let us know!

May 14, 2025

Great service. Easy in and out. Fixed a recall while we were there for oil change. Only regret didn't get a car wash and vacuum. More

by WANDAJ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with Greenway Kia West! We're glad to hear the service was smooth and efficient, and will consider your notes on the car wash for next time. Safe travels ahead!

May 14, 2025

The follow up is great the diagnostic test is great The experience was positive It was great! More

by Mirandakim2
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
May 14, 2025 -

Greenway Kia West responded

Thank you for the kind words about our service at Greenway Kia West!

May 14, 2025

Great service and helpful workers. The process was quick and efficient. My rep was very kind. More

by anitaddarsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammed Yazici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keiara Lluberes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Greenway Kia West responded

Thank you for taking the time to review Greenway Kia West. We're happy to have you as a customer.

May 13, 2025

Galina was professional and very helpful. THE PERSON I DEALT WITH TO FINALIZE MY NEW CAR DEAL MADE ME FEEL RELAX AND REASSURED. . More

by STELLAHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galina Lappo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Greenway Kia West responded

We're delighted to hear that Galina provided a professional and reassuring experience for your new car deal at Greenway Kia West. Thank you for sharing this positive feedback, Stella!

May 13, 2025

By far the worst experience with a dealership service center I have ever encountered. The lack of training is apparent at all levels. More

by marc.florman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Urquilla Cortez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Greenway Kia West responded

Marc, this feedback is hard to receive, as we strive for excellence and expert service. Please reach out so we can address any concerns you have directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 13, 2025

Me encantó el trato muy amable fueron muy rápidos y me ayudaron mucho en todo More

by ZULEYKAORTIZ1993
Recommend Dealer
Yes
Employees Worked With
Ivan Carpio Pino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Greenway Kia West responded

Hola Zuleyka! Nos contenta saber que su experiencia con el equipo de Greenway Kia West fue positiva. Gracias!

May 13, 2025

Very easy process! No issues and everyone was kind and respectful . I will likely use them again for car issues in the future. More

by rachelbradley15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Greenway Kia West responded

Rachel, we're delighted to hear that your experience with Greenway Kia West was smooth and pleasant! We look forward to assisting you again in the future.

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