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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,511 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,511 reviews

February 23, 2026

The only bad thing is, they didn't hand out no snacks and the lady didn't make no fresh coffee More

by CMARTINNO
Recommend Dealer
Yes
Employees Worked With
Feler Petitfrere
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Feb 25, 2026 -

Greenway Kia West responded

We are sorry to hear that your experience did not meet your expectations regarding our amenities. We strive to provide a comfortable environment for all our guests, and we appreciate you bringing this to our attention. Please visit the dealership and ask for me directly so we can discuss your feedback and ensure your next visit is a better one. Mark Foster Service Manager

February 22, 2026

Excellent. Easy. Quick! Alex was amazing and the finance department was smooth and easy. No haggling. Best upfront price. More

by Rashidihaughton
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Alex was amazing and that the finance department made your experience in Orlando and Winter Garden smooth and easy. Providing an excellent, quick, and no-haggling process with the best upfront price is our goal for every guest in Central Florida. We will be sure to share your kind words with Alex and the team. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

February 22, 2026

Excelente servicio hicieron un buen trabajo Jesse Martins es muy buen trabajador está pendiente todo el tiempo de los clientes More

by fernando0277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse Martins provided excelente servicio and did such a good job during your visit in Orlando. Our team in Winter Garden strives to be attentive and dedicated to our customers throughout the entire process, and we will be sure to share your kind words with Jesse. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

February 22, 2026

Thorough and kind and friendly. Explained things and cost clearly I was offered water in the waiting room. To waiting room needs more snacks if you need to wait 2hrs for a repair More

by Rks11
Recommend Dealer
Yes
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that our team was thorough, kind, and friendly while providing a clear explanation of the service and cost in Orlando. We appreciate your feedback regarding the amenities in our Winter Garden waiting room, as we strive to keep our guests comfortable during their repairs. We will be sure to share your suggestions with our team. We look forward to seeing you again for your next Kia service center visit. Mark Foster Service Manager

February 22, 2026

Poor customer service and no organization. Appointment was set for 3:30 and upon arrival was told it would take 3 hours. More

by miguelrivasorl
Recommend Dealer
No
Employees Worked With
Fedler Petit Frere
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Feb 25, 2026 -

Greenway Kia West responded

I am sorry for the frustration caused by the wait time and the organization during your visit. We value your time and it is never our intention for an appointment to result in an unexpected delay. Please visit the dealership and ask for me directly so we can discuss this further and look into your experience. Mark Foster Service Manager

February 21, 2026

He's kind and explains everything about the process that my car was going through. He was in contact with me all the time while my car was in the dealer. More

by saradl1659
Recommend Dealer
Yes
Employees Worked With
Fed
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that our team was kind and provided a clear explanation of the process your car was going through in Orlando. Keeping our guests in Winter Garden informed and in contact at all times is a priority for our Kia service center. We look forward to seeing you again for your next visit. Mark Foster Service Manager

February 21, 2026

Once I got the appointment to bring my car in. Fedler Petit Frere took it from there, he was very kind and nice. Had my car ready when promised. More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Fedler Petit Frere
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Fedler Petit Frere was very kind and provided excellent service once you arrived for your appointment in Orlando. Our team in Winter Garden strives to ensure every vehicle is ready when promised at our Kia service center. We look forward to seeing you again for your next visit. Mark Foster Service Manager

February 20, 2026

Corrupt Dealership, No Policy shown, , Bogus Contract, My new Kia home is with Regal Kia, Excellent customer service! More

by Angeladnnngg
Recommend Dealer
No
Employees Worked With
Jeremy Gresham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Barroso
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Feb 25, 2026 -

Greenway Kia West responded

I am sorry to hear about your frustration and the experience you described. We take these matters seriously and strive for transparency with all our guests. Please visit the dealership and ask for me directly so we can discuss this further and look into your concerns. Anas Lazaar General Manager

February 20, 2026

Always very helpful with great customer service. Was efficient in letting me know what had to happen with my car and the status of my car during the process. A very friendly environment. More

by Smilleysgirl97
Recommend Dealer
Yes
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that our team was very helpful and efficient in providing updates on the status of your car in Orlando. Creating a friendly environment and maintaining clear communication during the process is a top priority for our Kia service center in Winter Garden. We look forward to seeing you again for your next visit. Mark Foster Service Manager

February 20, 2026

Great It was a great experience hope my car didn't have to take so long after dropping it off so early More

by T.kimkowski
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Feb 25, 2026 -

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that you had a great experience with our team in Orlando. While we strive to be efficient, we appreciate your patience regarding the time it took to complete the work after you dropped off your vehicle in Winter Garden. We look forward to seeing you again for your next Kia service center visit. Mark Foster Service Manager

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