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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
2,120 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N81 W12920 Leon Rd

Menomonee Falls, WI

53051

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Showing 2,120 reviews

September 22, 2026

Rober Krueger has been my service advisor for about 15 years. He always takes good care of my cars, making sure only required work is done, it's done timely and reliably. More

by DDTRYTEK
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Sep 22, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Hearing that Robert’s timely, reliable care for your Mustang over the past 15 years has met your expectations means a lot to our service department. We appreciate your loyalty and are honored to continue serving you whenever your Mustang needs care. Jeff Samp General Sales Manager 262-225-9010

September 22, 2026

Scheduling the service visit was easy. Work was performed within the projected time window (90 minutes). Waiting room was comfortable. Only suggestion I have is to make Diet Coke a beverag More

by erstremlow
Recommend Dealer
Yes
Employees Worked With
Mike McCulley
Sep 22, 2026 -

erstremlow responded

Work was performed within the projected time window (90 minutes). Waiting room was comfortable. Only suggestion I have is to make Diet Coke a beverage option.

September 22, 2026

Friendly and clean Robert Krueger was the only one working at the desk. Even though he was very busy he didn't make feel rushed and he was very polite More

by Bellemillr
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Sep 22, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re pleased to hear that checking in for service on your Nissan Kicks felt welcoming and unhurried. Your praise for Robert’s attentive, polite approach means a lot to our service department. Jeff Samp General Sales Manager 262-225-9010

September 22, 2026

They Ensured my vehicle was safe and that I had a car to drive home. There may be a little damage to a part they removed on the interior but it's plastic and I assume it's just not meant for removal, so it More

by JESSE.SCOTT85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hienz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2026

It is a state of the art facility. I feel welcomed and I know my work vehicle is being taken care of by a team from the moment I arrive until I get my keys back. I'm actually looking f More

by abreen0
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Sep 22, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing our facility felt welcoming and that your work vehicle received seamless care from drop-off to pick-up means a lot to our service department. We’re glad everything went smoothly, and we look forward to caring for your family vehicle next time. Jeff Samp General Sales Manager 262-225-9010

September 22, 2026

I appreciate having Angelo as a concierge. He is very good explaining things, and generally a joy to be around. I go out of my way to use Boucher because of his care More

by abreen0
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Sep 22, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re glad Angelo could make the service on your Ford both informative and enjoyable. Hearing that his attentive care and clear explanations inspire your loyalty means a lot to our service department. Jeff Samp General Sales Manager 262-225-9010

September 20, 2026

I came in for a last-minute repair… And they took care of it with no problem. I definitely appreciate their efforts. My Intake guy was a phenomenal guy. More

by Gregoryhunter6
Recommend Dealer
Yes
Sep 20, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re glad we could fit in that last-minute repair for your Ford F-150 and resolve it smoothly. Your praise for our intake staff and five-star rating mean a great deal to our service team. Jeff Samp General Sales Manager 262-225-9010

September 19, 2026

Excellent Done ? ? Correct ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? More

by HARVEYJPETERSON
Recommend Dealer
Yes
Employees Worked With
John Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hassell
Sep 20, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the five-star rating. We’re glad your Ford Expedition purchase went smoothly. Jeff Samp General Sales Manager 262-225-9010

September 19, 2026

Well, kind excellent service Very well at communicating and directing Also great hospitality Fun fun More

by BJURQUHART9
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Sep 19, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing our clear communication, helpful guidance, and welcoming hospitality during the service on your Ford Fusion made the visit enjoyable means a lot to our service department. Thank you for sharing your experience and for the five-star rating. Jeff Samp General Sales Manager 262-225-9010

September 19, 2026

Robert made sure that our vehicle was repaired at the agreed time the following morning and had our Explorer delivered to our home ahead of time. Thank you! More

by scottgnielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing Robert could complete the repair on your Explorer at the agreed time and deliver it early to your home is truly rewarding. Your thanks and positive feedback mean a great deal to our service department. Jeff Samp General Sales Manager 262-225-9010