
George Moore Chevrolet
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 1,458 reviews
After previous message, I did receive a call with an explanation of what happened and how it was going to be rectified. And it was. Good job correcting the issue and now I look forward to the next step, explanation of what happened and how it was going to be rectified. And it was. Good job correcting the issue and now I look forward to the next step, my first oil change. Thank you George Moore for the correction. More
Vehicle service was very quick and timely, my service advisor Kevin kept me informed throughout my time there. Quickest my vehicle was ever completed since using this dealership for service and they comp advisor Kevin kept me informed throughout my time there. Quickest my vehicle was ever completed since using this dealership for service and they completed regular maintenance, a hand wash, and added a recall that I was unaware of. Thank you! More
Kevin is the best! He always makes it super easy to come in and get my car serviced. Always takes care of my car, and explains everything I need to know. He goes above He always makes it super easy to come in and get my car serviced. Always takes care of my car, and explains everything I need to know. He goes above and beyond. Wouldn’t want anyone else to assist me! More
The experience was good till the dealership decided to change the name of the purchaser to my wife. I tried to get this corrected and it’s not. My wife did not purchase the new vehicle, I did. Every ackno change the name of the purchaser to my wife. I tried to get this corrected and it’s not. My wife did not purchase the new vehicle, I did. Every acknowledgment received for this purchase from George Moore is addressed to my wife and not the actual owner of the vehicle. Not a good experience when I have received nothing thanking me for this purchase. Not a good way to start a good business relationship More
Great service and even better accountability. Went in for oil change and tire rotation. One of the techs inadvertently cracked a piece of plastic while checking my air filter. The dealership owne Went in for oil change and tire rotation. One of the techs inadvertently cracked a piece of plastic while checking my air filter. The dealership owned up completely and I must say that impressed me. No questions asked - we’ve got your back. Thank you Gabe and George Moore Chevrolet!! More
Gabe is very professional. Knowledgeable about the products. Whenever I take in my camaro for servicing he is the primary one I will contact. He is a real asset to the dealer Knowledgeable about the products. Whenever I take in my camaro for servicing he is the primary one I will contact. He is a real asset to the dealership. More
Brian is awesome, and really helpful with getting us all squared away with our regular maintenance. We also had a claim on the powertrain warranty and he made things painless. Brian kept us up to date on al squared away with our regular maintenance. We also had a claim on the powertrain warranty and he made things painless. Brian kept us up to date on all the progress throughout the day. He is a valuable service member to George Moore Chevrolet. They were very busy the day of our services and Brian made it apparent, he values his customers and good customer service. I’m happy to have been paired up with him and hope to again for any other future needs. More
We love George Moore Chevrolet and our service rep, Kevin Keitzer is always professional, efficient, and dependable. This is the reason that we currently own 4 Chevrolet cars. The minute you walk into the Keitzer is always professional, efficient, and dependable. This is the reason that we currently own 4 Chevrolet cars. The minute you walk into the dealership for service, you are treated like a VIP. GM Chevrolet truly cares about your clients. You receive a warm greeting from everyone! The waiting area is also very pleasant with comfy chairs, phone chargers, coffee and spotless bathrooms. More