
George Moore Chevrolet
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Me and my family have been going here for a long time and everyone is always so amazing! everyone is always so amazing! More
Great service quick and efficient. They answered every question I needed asked. Highly recommended when it comes to service. They answered every question I needed asked. Highly recommended when it comes to service. More
When I came in for service Kevin greeted me with a smile and offer to help with my truck issue. He answered all my questions with an explanation I could understand. I was given an update as work progresse and offer to help with my truck issue. He answered all my questions with an explanation I could understand. I was given an update as work progressed. My trick runs great. I am very happy with repair and will be back when need arises. More
Dealership and salesman were amazing with the trade and purchase of the vehicle. Prices and the process were seamless. Will return purchase of the vehicle. Prices and the process were seamless. Will return More
Excelente trato ,buena comunicación ,excelente atencion ,estoy súper contenta ,especialmente con Alex muchas gracias por la atención brindada Gracias ,estoy súper contenta ,especialmente con Alex muchas gracias por la atención brindada Gracias More
Appointment was pointless. Set an appointment and car was never serviced. Back logged service area. No loaner cars available, loaners only for cars bought by that dealership is Set an appointment and car was never serviced. Back logged service area. No loaner cars available, loaners only for cars bought by that dealership is disappointing. More
I had a very disappointing experience with this dealership, start to finish. I was on a waitlist ($1,000 deposit) for 4 years to purchase a Z06. After a year or two I noticed some questionable pra dealership, start to finish. I was on a waitlist ($1,000 deposit) for 4 years to purchase a Z06. After a year or two I noticed some questionable practices with how cars were being distributed among those on the waitlist. I questioned the owner's son, Justin, about this, and his response was defensive and accusatory towards me. Although uncomfortable, I remained on the list. Fast forward two years... it's my turn to meet with Cody Zook to place my order. We had a few back-and-forths with specifics, as expected with any car order. Cody was in contact with me and I thought he was very clear on the specifics for my order. However, as the transaction continued it became clear that there was a lack of communication. I noticed the discrepancy between what I requested and the order Cody placed, immediately. I contacted him and he assured me this would be corrected and I would receive the car just as I ordered it. After waiting a couple of months, the car arrived. It was not what I ordered. So, as I had anticipated, the lack of communication from Cody and his resistance to correct the order resulted in the car arriving not as I ordered it. After examining the car, I informed Cody that I would need to have my wife view the car and we would discuss the situation and get back to him within a few days. Well, when I texted Cody I found out they SOLD MY CAR. Someone walked into the dealership and purchased the car that was ordered in my name. Understandably, I was shocked! Cody offered to reorder my car, correctly. Cody put in the order. However, as we were communicating about the reorder Cody sent this to me in an email, " A big concern from my manager is after everything is delivered and finished when Chevy sends you a survey, given everything that has happened to you, you would probably give us a 1/10 which affects us and the sales associate doing the deal. If we get the right one done, and agree, would you give us a good survey?" (THIS IS A DIRECT QUOTE) After this email I asked Cody to call me, he never called me. George Moore Chevrolet cancelled my reorder because I would not commit to giving them a 10 on the survey. More
My Service Advisor Kevin Keitzer is the consummate customer service professional. Over these past years he and his team consistently ensure that my vehicle(s) are repaired, serviced properly and ready customer service professional. Over these past years he and his team consistently ensure that my vehicle(s) are repaired, serviced properly and ready for the road. The George Moore dealership is fortunate to have Kevin and his team in their employment. As Always, thanks Kevin and Gabe More
Great dealership ! !! The entire staff is friendly; knowledgeable and detail oriented. I appreciate the reminder calls and e mails. My service was prompt and they !! The entire staff is friendly; knowledgeable and detail oriented. I appreciate the reminder calls and e mails. My service was prompt and they kept me updated. More
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