George Moore Chevrolet

Outstanding service. Taken care of from the moment I drove up for my appointment, to the pricing of my service, to the time the service was complete. Gabe is very profess Taken care of from the moment I drove up for my appointment, to the pricing of my service, to the time the service was complete. Gabe is very professional and assisted me on my brake replacement service. More

My car needed service and Mike Constantine was AWESOME as usual! I was advised what was needed and what was due soon. I was updated step by step, Excellent Customer Service from start to finish. This serv usual! I was advised what was needed and what was due soon. I was updated step by step, Excellent Customer Service from start to finish. This service center is TOP NOTCH, everyone greeted me with a smile, and this is what Customer Service should look like. Can you all clone Mike, LOL! More

Was pleasure working with Mike as Always , he is fast and cres about his customers and cres about his customers More

Easy to set up appointment at the dealership. Was treated with curtesy and had excellent service Was treated with curtesy and had excellent service More

Joey was great. Kept me posted on the status of the work. and made sure all the work was done properly. Kept me posted on the status of the work. and made sure all the work was done properly. More

Sales person Alex G was a pleasure to deal with! will recommend to friends! Thanks Alex! will recommend to friends! Thanks Alex! More

Service advisor Rei was great! Was on top of everything and kept me in the loop. Very helpful. Was on top of everything and kept me in the loop. Very helpful. More

Where do I begin My father died Sep 3,2026 I his daughter brought his paid off 2022 Chevy Silverado in that has 44k miles on it in for an oil change I was immediately told a check engine light was on and run brought his paid off 2022 Chevy Silverado in that has 44k miles on it in for an oil change I was immediately told a check engine light was on and running transmission codes I then asked about warranties since it still had fewer miles on it was told it had a 75k warranty and a 100k warranty on it by the first guy at check in then was given a paper to sign for 320$ which I was unsure about Volkswagen does not do this the 200$ diagnostic if warranty doesn’t cover it and 120$ for an oil change when I asked what codes they wouldn’t be specific I wasn’t given and type of papers when my husband got there they quickly told him what codes they say it will be 3 days this was on Tuesday the 15th hadn’t heard anything so I call on the third day which was the 17th at 8:30 am Eric never called back instead I received a text with a link only showing to charges one for 500$ and another for 864 labeled urgent transmission issue asking me to accept which I did not he never called Friday morning he calls and asks did I see it so I said yes and I didn’t understand what I was looking at he gets to saying the 75k warranty didn’t cover the module so I say what about the 100k certified pre owned he says I don’t see that uhhh uhhh I’ll call you back let me dig not even 3 mins later he calls back I call my father in law who is a mechanic and also has a 2025 Silverado now all the sudden he sees the warranty and it’s covered and the 864 is just for the transmission fluid it’s recommended at 45k miles well why didn’t the link I got state what it was for then ? Because I’m a woman bc I’m young I’m not stupid so boom I was supposedly waiting for my truck to be ready at 4:51 pm on Friday some new guy texts and states this Mr. Pinner I wanted to touch base for Eric and give you an update. The tech has the part and Eric will touch base again on Monday to let you know the status. Have a great weekend! Reply STOP to OptOut from GEORGE MOORE CHEVROL So I’m upset at this point and start questioning why would I have had to leave the truck for 6 days when in fact that morning I was told it would be ready then I get the following response I see that the check engine light looks to be one of the primary concerns the vehicle was brought in for. With the check engine light diagnostics 24-48 hours is not abnormal. That is where the initial 3 days came in. Once we did the repair for the check engine light it needed the park switch. once the park switch was replaced it appears that there was circuit code that was still present and had to be further diagnosed after the failed part was replaced. Reply STOP to OptOut from GEORGE MOORE CHEVROL So he is saying something else was wrong but no one EVER CALLED and asked my permission or let me know anything else I never even accepted anything other then the 320$ for the oil change and if the warranty didn’t cover the diagnostic 🤷🏻‍♀️ so that guy gets on the phone after I call that out and started explaining Eric went home sick but what does that have to do with my car ???? Why are you calling me with completely different info boom Monday comes Eric calls saying how sick he was which I DID NOT CARE ABOUT PLACING BLAME ON THE OTHER GUY BUT THEN SAYING I HAD TO pay 420$ 😂😂😂 after Friday stating my warranty covered it then forgotten had already discussed my 100k warranty Friday I asked to speak with a manager bc at this point I’m furious I was lied to multiple times my dads memorial service was Saturday the 19th and we wanted his truck there he immediately calls right back saying the manager wanted him to give me the good news it was good willed which was total xxxxxxxx I have the print out and my truck is in fact still covered by bravo and the power train along with several other warranties ! Then today 9/23 a manager name Kelsey calls me for what I don’t know that was the qorat experience I’ve ever had at any dealership I would never come back they are all liar More

I worked with Kevin and he was great. Very communicative and helpful. I will definitely use this service department again. Very communicative and helpful. I will definitely use this service department again. More

From the time that I drove into the service area, I was met with a nice greeting from everyone in the service department. I had the amazing pleasure of having James as my service rep . He was ready and ava met with a nice greeting from everyone in the service department. I had the amazing pleasure of having James as my service rep . He was ready and available for my exact appointment time with such great positive energy. He gave me clear guidance on what was about to happen and an estimate of how long it would take so that I could prepare while I wait .when it was time for my service to be completed. He greeted me with any concerns that were brought up during the inspection and presented all of my options as well as his opinion. He understood that I was time sensitive, but not in a time crunch so he respected that and even gave me the option to have everything emailed to me to help get me out as fast as he could. I wanted to write this post to show my appreciation for James being amazing at what he does and for the dealership having someone on staff like him and a great shout out to all of the other guys at work in Service they have a really great energy about themselves. They even explain why they wear Hawaiian shirts on Mondays and that is a beautiful thing next time you go please ask them why it’s so sweet. More