James Palmer

When we arrive the service rep. waited on us promptly and explain the recall process and approximate time it would take to complete the recall. Also, we received a complimentary ca waited on us promptly and explain the recall process and approximate time it would take to complete the recall. Also, we received a complimentary car wash. We were very pleased with the service. More

by WRIGHT207810 Verified Customer Verified Customer

Print

Courteous employees, clean environment, work done promptly and professionally. I have recommended them to others promptly and professionally. I have recommended them to others More

by clark0116 Verified Customer Verified Customer

Print

He was very helpful describing what all was included in my service. Kept me appraised of what things needed to be addressed. Nice guy my service. Kept me appraised of what things needed to be addressed. Nice guy More

Print

I had a great experience with the Chevrolet Service Department. Everyone was friendly, professional, and helpful throughout the process. Mike was especially helpful and attentive, making sure my questi Department. Everyone was friendly, professional, and helpful throughout the process. Mike was especially helpful and attentive, making sure my questions were answered and that I was kept informed. I really appreciate the great customer service and will definitely be returning. More

Print

They took my concerns seriously and answered all the questions I had. I drive an EUV, so the answers are not cut and dry like they used to be. Very happy with the end result. questions I had. I drive an EUV, so the answers are not cut and dry like they used to be. Very happy with the end result. More

Print

James is great, made sure I was informed the entire day and had a shuttle ready when my car was done! and had a shuttle ready when my car was done! More

Print

Scheduled an appointment an hour prior and they fit me in! The took such good care of me with a quick turn around. in! The took such good care of me with a quick turn around. More

by oliviabrya Verified Customer Verified Customer

Print

Straight forward in the ability to serve after the sell is exemplary considering almost a year and three months is exemplary considering almost a year and three months More

Print

From the time that I drove into the service area, I was met with a nice greeting from everyone in the service department. I had the amazing pleasure of having James as my service rep . He was ready and ava met with a nice greeting from everyone in the service department. I had the amazing pleasure of having James as my service rep . He was ready and available for my exact appointment time with such great positive energy. He gave me clear guidance on what was about to happen and an estimate of how long it would take so that I could prepare while I wait .when it was time for my service to be completed. He greeted me with any concerns that were brought up during the inspection and presented all of my options as well as his opinion. He understood that I was time sensitive, but not in a time crunch so he respected that and even gave me the option to have everything emailed to me to help get me out as fast as he could. I wanted to write this post to show my appreciation for James being amazing at what he does and for the dealership having someone on staff like him and a great shout out to all of the other guys at work in Service they have a really great energy about themselves. They even explain why they wear Hawaiian shirts on Mondays and that is a beautiful thing next time you go please ask them why it’s so sweet. More

Print

I've been going to Geo Moore for years and never been disappointed in personal or service. James was very courteous and accommodating. Even have me a discount because I bought my car at George Moore. Got disappointed in personal or service. James was very courteous and accommodating. Even have me a discount because I bought my car at George Moore. Gotta love a discount and good service More

Print