Kelsea Keene

Great service. goes over and beyond always. I love my experience there. Always very friendly. Joseph is the best . goes over and beyond always. I love my experience there. Always very friendly. Joseph is the best . More

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Scotty, Kelsea and Joey are awesome. They run a great service department. Communication is great! They run a great service department. Communication is great! More

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First experience was very good. The job was a bit detailed and lengthy but ended very well. The technical experience was impressive as well as the post maintenance review with the t The job was a bit detailed and lengthy but ended very well. The technical experience was impressive as well as the post maintenance review with the technicians. Quite impressive. Everyone that I spoke with (Kelsey, Mike, Scott and Joseph) were respectful, polite and with a degree of professionalism you typically do not find in Jacksonville. The only single annoying item was the sales team. Please DO NOT contact me to trade in my truck OR to purchase a new vehicle. EVER. It’s a sure fire way for me to contact Mr. Moore directly. Thanks everyone. More

by peterdt18 Verified Customer Verified Customer

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Super in all ways! Respect honesty reliability. Gracious and forthright. Positive experience in all ways. Respect honesty reliability. Gracious and forthright. Positive experience in all ways. More

by swanson934 Verified Customer Verified Customer

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I had a great experience at the dealership. I had my 2 Granchildren with me the job was taking longer than expected. Sam had an Uber pick us up and take us home. Then an Uber to drive me back t I had my 2 Granchildren with me the job was taking longer than expected. Sam had an Uber pick us up and take us home. Then an Uber to drive me back to the dealership at their expense. That was great customer service, I will definitely go back to the dealership. More

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Great Dealership. Very easy to deal with. Highly recommend Gabe as your service adviser. They got me in and out and took great care of my truck Very easy to deal with. Highly recommend Gabe as your service adviser. They got me in and out and took great care of my truck More

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Great customer service. My daughter is in college in Jax, 700 miles away, they made it so easy for her to call & get her in the same day just to check a tire issue. It’s ver My daughter is in college in Jax, 700 miles away, they made it so easy for her to call & get her in the same day just to check a tire issue. It’s very comforting to know they will help her when the need arises. Thanks!!! More

by andi.k.sims Verified Customer Verified Customer

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I have a brand new traverse and have had some navigation problems. Being new they found the issue and even though the part was back logged, Gabe was able to get it in and got my car in immediately and out problems. Being new they found the issue and even though the part was back logged, Gabe was able to get it in and got my car in immediately and out the door. Love the quick and good service More

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Very nice and considerate of people's budgets. Also they got my vehicle done the time that they told me. Also they got my vehicle done the time that they told me. More

by mr.bivins29 Verified Customer Verified Customer

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Excellent people. $250/ hour for hybrid mechanic seems high and logistical support is a challenge. Communication as to status, quote, and follow through is also exce $250/ hour for hybrid mechanic seems high and logistical support is a challenge. Communication as to status, quote, and follow through is also excellent. Technical information as to repair and operational change is limited. More

by WAYNEDUNN Verified Customer Verified Customer

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