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Galleria BMW

D'iberville, MS

4.9
1,021 Reviews
Galleria BMW first opened its doors in 2017 in D'Iberville. As a family-run business, we strive to offer our customers a more personalized shopping experience. We don’t think of ourselves as being in the “car business,” but rather, the “hospitality business.” One step onto our showroom floor, and we’re confident you’ll feel right at home, buying a car from your neighbors. We treat our employees and customers like family, striving to offer our community the gift of a stress-free car shopping experience.
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11282 Mandal Parkway

D'iberville, MS

39540

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Showing 1,021 reviews

June 28, 2024

I like being able to make an appointment and the communication provided to ensure they are ready for the vehicle. I didn’t care for the method of selling special services and items during the oil ch More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Saenz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Galleria BMW responded

Jim, we appreciate your review and your honesty. First let us thank you for your business. We truly want all our clients to leave 100% satisfied. Your candid response is heard. We will use your comments to provide a better experience moving forward. This is the way we grow and deliver the service and experience that everyone deserves.

June 28, 2024

Great place to do business! Professional employees throughout! Service manager Billy is top notch as is the entire service crew More

by PWV1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Galleria BMW responded

Thanks and we love to hear this! Thank you for your kind words about Billy and we will be sure to pass them on. Thanks again!

June 28, 2024

They are always polite and courteous, and go above and beyond for my service. They even took me to lunch while I waited for my X3 to be serviced. More

by Jamesblundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Veninga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Galleria BMW responded

And we enjoyed doing so! Thank you for allowing us to serve you automotive needs. You business and your trust mean the world to us!

June 28, 2024

Galleria has excellent service. The service that we’ve received is great. We are truly satisfied and will highly recommend to others More

by derwinjjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Galleria BMW responded

We are so happy you are truly satisfied and received great service. Our goal is to deliver the best experience we can and exceed our client's expectations. Thank you for taking the time to leave us your comments and most importantly, thank you for putting your trust in us.

June 28, 2024

Excellent experience! Worked with Jake who was awesome throughout the entire deal. Flew in from FL and Jake arranged a driver from Galleria to pick me up. Paperwork was re More

by DBen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Galleria BMW responded

Thank you so very much for the great review. We love that you put your trust in us and allowed us to serve you all the way from Florida! We also love to hear the words "amazing service" because this is what we strive for every day! Thanks again and please know that we will be here for you whenever you need us.

June 27, 2024

Got us in and out pretty quick. Put together an impromptu reveal for my daughter which was great. Would definitely use them again. More

by Anniesdad
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Galleria BMW responded

Well everyone loves the "reveal" and we were so very happy to do so. Stop in anytime and we can throw one together again. Thank you for putting your trust in us and thanks for the great review.

June 26, 2024

Shane was great. Amazing service and accessibility. Highly recommend. Shane was great. Amazing service and accessibility. Highly recommend. More

by jmarcus18
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Galleria BMW responded

Jmarcus18, Thank you so much for your kind words about Shane as well as the service you received. We really appreciate your recommendation and business, and we hope to continue to work with you in the future!

June 26, 2024

Shane was super responsive, always available, and great to work with. Cody gave some great advice and recommendations. Thank you Galleria! More

by LLR, MD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Galleria BMW responded

Thank you so much, LLR, MD! We are so pleased to hear that you had a super responsive, available, and great experience with Shane, as well as great recommendations and advice from Cody. We really appreciate you, and we are so grateful to have you as part of our Galleria BMW Family!!

June 25, 2024

Smooth exciting process. Shane is a pleasure to work with. He’s got incredible patience too! 10/10 recommend ;) More

by jenmollc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Dusang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Galleria BMW responded

Jenmollc, We are so pleased to hear that you had such a smooth and exciting process with Shane and our team. Thank you so much for your business and recommendation. If there is anything else that we can assist you with, please do not hesitate to reach out!! We really appreciate you.

June 25, 2024

It is always a pleasure doing business here! Everyone is always pleasant and super helpful. More

by Sely2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Galleria BMW responded

Sely2727, We are so pleased to hear that it is always a pleasure doing business with our dealership and team. Thank you so much for your kind words, business, and trust. We really appreciate you!!

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