Five Star Subaru of Grapevine

Cleanest, most friendly, most professional dealership in Tarrant County. That’s why we drive an hour one way to go there. Tarrant County. That’s why we drive an hour one way to go there. More

Excellent Service for my first visit to Five Star Subaru, Mike Ohanesian and everyone in that area are all top notch Stars! Mike Ohanesian and everyone in that area are all top notch Stars! More

Everyone has been very friendly and helpful for the purchase of my wife’s Subaru Outback. purchase of my wife’s Subaru Outback. More

Excellent customer service. Many thanks to Frank Lara for his professionalism and customer oriented attitude. A great person to work with and simply know as a human being! Many thanks to Frank Lara for his professionalism and customer oriented attitude. A great person to work with and simply know as a human being! More

Everyone is very accommodating. Especially Anthony, Chief, Deion and the entire Subaru team are the best! Especially Anthony, Chief, Deion and the entire Subaru team are the best! More

Easy to schedule; received timely reminder; convenient location; immediately met at service drive by friendly advisor; extremely clean facility; well stocked snack & lounge area; was updated with progres location; immediately met at service drive by friendly advisor; extremely clean facility; well stocked snack & lounge area; was updated with progress ;service task completed efficiently; and within promised time; car washed; Quite pleased by the experience More

Overall I was very satisfied with everything with the exception that I kept asking for the actual interest rate and it was never shared until I was signing off on the paperwork. Other than that I would exception that I kept asking for the actual interest rate and it was never shared until I was signing off on the paperwork. Other than that I would recommend your dealership and for sure Derek Adams did a fantastic job. More

Excellent customer service. I was trying to make my purchase through a dealership closer to my home, however, after the test drive on Thursday evening, I told the sales represe I was trying to make my purchase through a dealership closer to my home, however, after the test drive on Thursday evening, I told the sales representative that my wife and I would discuss the experience and let him know our decision. Within 10 minutes of leaving the dealership we had decided to make the purchase. I emailed the representative and left a message on his cellphone voicemail; I never received a response. Overnight, I looked online and found the exact vehicle we wanted at 5 Star in Grapevine (70 miles from our house). I reserved the car online and was greeted by Alaina Harris via chat who notified online sales specialist Jaylon Johnson who called me at 8:11 am (sales doesn’t open until 8:30). By 9 he had the total price out the door sent to me. After I stopped by the bank for a cashiers check I was on my way to Grapevine to complete the purchase. By 11:20 I was driving our new car home! More

Derek and Jeremy were extremely helpful in walking me through each car I looked at and ended up buying. They were thoughtful and kind in their advice. Derek was especially patient in all the step from go through each car I looked at and ended up buying. They were thoughtful and kind in their advice. Derek was especially patient in all the step from going from "interest" to buying one of their stellar Subarus. More

Five Star Subaru has become my go-to dealership for service on my car. They are always friendly and prompt and stay in touch and they haven’t tried to suggest any totally unneeded services service on my car. They are always friendly and prompt and stay in touch and they haven’t tried to suggest any totally unneeded services More