Deion Thomas

Five Star Subaru of Grapevine responded

Brent, Thank you for the fantastic review! We love when accessories like window deflectors make your ride even better, and we're thrilled Deion could get you on the schedule so quickly. We appreciate you for choosing Five Star Subaru. It will be great to hear from you again at 817-438-1700. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Linda, Thank you so much for your loyalty over the last 8 years! Knowing that you continue to count on Five Star Subaru for great service means a lot to our entire team. We are always here at 817-438-1700 to provide that same helpful, attentive care whenever you need us, and we look forward to serving you for many years to come. Best regards, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Pglock3, Happy 60K miles to your Outback! We're delighted to hear that Deion made the service process seamless and worry-free. Thanks for giving him a shoutout—he’ll be glad to hear your feedback. Drive safe, and see you again at Five Star Subaru. Call us when you need your next appointment at 817-438-1700. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Dale, Thank you for your kind review! We’re so glad to hear you found our team easy to work with and attentive to your questions and needs. We’re also happy you were able to enjoy our waiting area and refreshments while your vehicle was being serviced. We truly appreciate your feedback and look forward to seeing you again at Five Star Subaru. Reach us at 817-438-1700. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you, Guitarmom6718! We're so glad Dieon and the service team took such great care of you. Being detailed about the repairs and making the process quick and easy is exactly what we aim for every visit. We look forward to seeing you again at Five Star Subaru. in the meantime, call us at 817-438-1700 for vehicle advice. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Thank you, gman2222020! We're so glad Deion kept you informed every step of the way and found options that worked best for you. That kind of communication and flexibility is exactly what we aim to deliver. We'll make sure Deion sees this — we look forward to seeing you again at Five Star Subaru. In the meantime, please reach us at 817-438-1700 should you need vehicle advice. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Cooper75067, Thanks for choosing Five Star Subaru for your Silverado's routine maintenance! We're glad we could get you in, out, and safely back on the road quickly. Between visits, reach us at 817-438-1700 for advice. We welcome the chance to share our knowledge. Take care, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

Gigi, We truly appreciate your feedback! Great communication is a top priority at Five Star Subaru,, and we're thrilled to know our team hit the mark for you. Thank you for choosing our service center for your vehicle’s care—we look forward to seeing you at your next visit. Let us know when that will be at 817-438-1700. Safe travels, Jakob Ritter, Service Director

Five Star Subaru of Grapevine responded

RE, Dion is a key part of our team, and it’s great to know his approach and amazing customer service made a difference for you. We believe in making every aspect of the work informative and we’ll be sure to pass your kind words along to him! We look forward to seeing you again at Five Star Subaru. Reach us at 817-438-1700 for your next appointment. Safe travels and thank you, Jakob Ritter, Service Director