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Matthew Branch
Matthew Branch
Service Advisor
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
103 Reviews
103 Reviews
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103 Reviews of Matthew Branch
October 26, 2026
The service was Great. Very timely, addressing every issue i had. The service people were easy to understand and explained everything. The waiting area, with Tv, drinks a Very timely, addressing every issue i had. The service people were easy to understand and explained everything. The waiting area, with Tv, drinks and snacks was OK too. Thanks Jerry More
by jw.selph
Other Employees Tagged: Dyson Ellis, Mike Meyer
October 24, 2026
I am a 40 year automotive tech and it’s really hard to leave my car with someone else to work on. The service department an 5 Star goes out of their way to make sure you are satisfied. Robert A. leave my car with someone else to work on. The service department an 5 Star goes out of their way to make sure you are satisfied. Robert A. More
by sixgun452
October 16, 2026
Bought 2 Subarus there so far, customer service is always awesome. Matt and Jose have been the latest service writers I've had the pleasure of working with lately. You all should be proud to have those 2 rep awesome. Matt and Jose have been the latest service writers I've had the pleasure of working with lately. You all should be proud to have those 2 representing the brand. Thanks... More
by httocs58
Other Employees Tagged: Jose Zambrana
August 26, 2026
Good communication with Service Tech who was very patient in explaining completely all of my service concerns. in explaining completely all of my service concerns. More
by Karen Storm
Other Employees Tagged: Jose Zambrana
August 21, 2026
My experience with these dealer has been very satisfactory,they are professional, kind and trustworthy. They have high standards to customers service. I am very happy with Subaru grapevine. satisfactory,they are professional, kind and trustworthy. They have high standards to customers service. I am very happy with Subaru grapevine. More
by jlbenitez
August 18, 2026
Work with Matt in service and Jason (heads up service). Could not do a better job of working with me to maximize my service experience. I’ve been going there for ten years! Could not do a better job of working with me to maximize my service experience. I’ve been going there for ten years! More
by Lkmeyne
Other Employees Tagged: Jason Womack
August 18, 2026
This dealership is great ! Had car serviced today and the process was smooth and efficient from making the appointment to being escorted to my freshly washed vehicle after ev Had car serviced today and the process was smooth and efficient from making the appointment to being escorted to my freshly washed vehicle after everything was completed Everyone was very personable ! Thanks More
by Rgtay01
August 17, 2026
Service good and satisfied, service very fast not to long time and my grandson happy because your space have special for kid (tv channel for kid, book for kid) thanks time and my grandson happy because your space have special for kid (tv channel for kid, book for kid) thanks More
by Susilotjahjono
August 06, 2026
Matt Branch, service adviser, kept me informed of the work, was professional and courteous. It would be nice if others in the industry was like Matt. work, was professional and courteous. It would be nice if others in the industry was like Matt. More
by ddcs7205
Other Employees Tagged: Jason Womack
June 23, 2026
The place is very convenient and the stuff is friendly and professional. They provide snacks and coffee tooooooooo and professional. They provide snacks and coffee tooooooooo More
by Gssunoko
Other Employees Tagged: Dyson Ellis, Lauren Cano, Jonathon Crawford, Damon English, Dustin English, Alejandro Lopez, Tyler Jordan, David Earnest, Jonathan Lanphouthacoul
