Jose Zambrana

This was one of the best experiences I have had servicing my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manne my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manner. They were also very reasonable with the cost which I greatly appreciate. I would highly recommend this dealership for your car service needs. More

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A pleasure to work with each person there. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. Thank you Travis and Mike and Jason of Five Star Subaru of Grapevine! More

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Jose found the issue and followed thru. He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediat He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediately. More

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Jose was very knowledgeable and professional and the tech did a great job of diagnosing and repairing my car. Jason was great also. did a great job of diagnosing and repairing my car. Jason was great also. More

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Supportive, amazing, attentive, prompt, accommodating, food served is a plus while waiting service, rated 5 star, staff are friendly food served is a plus while waiting service, rated 5 star, staff are friendly More

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The service technicians at the front desk were very knowledgeable and helpful! I am very happy with the service on my vehicle!! knowledgeable and helpful! I am very happy with the service on my vehicle!! More

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Overall the dealership gets the job done, but I can’t move past purchasing a new car off the showroom floor and then driving it for a week before it sat at a dealership from April 6th till at least April move past purchasing a new car off the showroom floor and then driving it for a week before it sat at a dealership from April 6th till at least April 29th. Don’t get me wrong the people are nice and try to make the issues easier to deal with, but definitely not a great experience for me. More

by SAMUEL.MARCHITTO Verified Customer Verified Customer

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Jason Womack and Jose Zambrano in the Service Department took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly addres took great care of me when my 2021 Subaru Forester had a problem that required prompt attention. Their professionalism and ability to quickly address and resolve my problem is greatly appreciated! More

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My new service adviser is very dedicated to pleasing the customer. His communication with us was flawless, both this time and the last. Thanks. customer. His communication with us was flawless, both this time and the last. Thanks. More

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They are THE BEST, period! !! Great sales and after sales service. The people there are wonderful, I always prefer waiting at the dealership and chat with the staff there. Eve !! Great sales and after sales service. The people there are wonderful, I always prefer waiting at the dealership and chat with the staff there. Everyone is so friendly. They are very transparent. More

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