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Five Star Subaru of Grapevine
Grapevine, TX
3,417 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 3,417 reviews
June 06, 2024
This employee really goes above and beyond to help a customer. You’re lucky if you encounter her and her manager Jason. customer. You’re lucky if you encounter her and her manager Jason. More
by RichardCannon
Helpful June 05, 2024
Great customer service, very knowledgeable staff and very dedicated to their craft. This dealership has gone above and beyond. Definitely recommend everyone to go here! dedicated to their craft. This dealership has gone above and beyond. Definitely recommend everyone to go here! More
by CHRISJCOR
Verified CustomerJune 05, 2024
A pleasure to work with each person there. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. Thank you Travis and Mike and Jason of Five Star Subaru of Grapevine! More
by JLS612@YAHOO.COM
June 05, 2024
Always have a good experience here. The service advisors are pleasant and helpful. Problems are diagnosed accurately and corrected in my experience. They make use of loaner cars a sm The service advisors are pleasant and helpful. Problems are diagnosed accurately and corrected in my experience. They make use of loaner cars a smooth process. And have an attractive customer friendly facility. More
by oct1330
Employees Worked With
June 05, 2024
The guys at Five Star Subaru made the transaction smooth and easy. They were fair and made the process enjoyable.. smooth and easy. They were fair and made the process enjoyable.. More
by M.BRIGNAC7
June 05, 2024
Great experience! ! Everyone was very helpful. Lovey my new car! Just need to learn how to use all the equipment!! ! Everyone was very helpful. Lovey my new car! Just need to learn how to use all the equipment!! More
by DONNA.KRACMER
June 04, 2024
Jeremy and Derek were helpful during the sales process, answering all my questions. Same with Brandon. answering all my questions. Same with Brandon. More
by ETESTER10234
June 04, 2024
Jose found the issue and followed thru. He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediat He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediately. More
by bunny
June 04, 2024
Purchased a 2024 Ascent and had a great experience at this dealership! We needed to do the negotiating over the phone after viewing the SUV online because we were 2 hours away. David Hendricks was our sa this dealership! We needed to do the negotiating over the phone after viewing the SUV online because we were 2 hours away. David Hendricks was our sales associate and he did an excellent job communicating with us via phone and text. Everything was taken care of in a timely and professional manner. When we arrived at the dealership everything went smoothly and David took the time to walk us through everything and make sure we were satisfied. The sales manager also told us if we needed anything in the future to call him if David wasn't available. Obviously, this dealership believes in customer service. This dealership truly lives up to their name "Five Star". More
by KNOPF5
June 04, 2024
What excellent services you provide through Shantai. Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowl Never experienced this before with any car dealer. Am so grateful for her help. She is an excellent communicator and teacher. What wealth of knowledge she has. Also so patient with someone like me with limited technology skills. Million thanjs More
by Otaa002
