Eau Claire Nissan - Service Center

I always receive fantastic assistance and service when I visit, and my services typically finish faster than expected. Thanks! visit, and my services typically finish faster than expected. Thanks! More

They did a great job of squeezing me in right after the holiday weekend and repairing my Jeep quickly. Also provided a shuttle service back and forth from the dealership. Kelly was professional and knowled holiday weekend and repairing my Jeep quickly. Also provided a shuttle service back and forth from the dealership. Kelly was professional and knowledgeable, also kept me updated on the vehicle's progress. More

Kelly is great! The staff is very thorough and double checked everything knowing we were going to be leaving on a long road trip. The staff is very thorough and double checked everything knowing we were going to be leaving on a long road trip. More

There was a Bit of a communication problem midway through but that got resolved in the end. but that got resolved in the end. More

They were very promt and organized and curtious and kept me informed about every thing that was going on me informed about every thing that was going on More

My service was done quickly and everything was explained to me so I could understand my car better. The waiting room was quiet and comfortable. It was actually an enjoyable experience because I had a few to me so I could understand my car better. The waiting room was quiet and comfortable. It was actually an enjoyable experience because I had a few minutes to myself on such a busy day. Everything went like clock work! Thank you... More

Used the dealership for emergency service during a work visit to the area. Service manager, Kelly was great for everything that was within her power, including getting my vehicle in earlier than my appoint visit to the area. Service manager, Kelly was great for everything that was within her power, including getting my vehicle in earlier than my appointment. It was a little disappointing that they wouldn't offer a diagnosis based off OBD codes I was able to provide and I had to pay a few hundred dollars for a full diagnostic test to confirm what was assumed. I'm sure it's corporate policy but disappointed nonetheless. Sales also offered $0 on a trade so I ended up purchasing elsewhere (and got a few hundred for trade) when I would have likely made a very quick purchase here had even a small offer been made. Dealership did shuttle me to my hotel while awaiting the diagnosis and allowed me to store the vehicle overnight. They did, however, leave me waiting without dispatching someone to pick me up the next morning for over an hour after my request. Kelly called me back shortly after I left her a voicemail and had someone on the road in less than 5 minutes after we connected. More

Kelly did a great job. She answered our questions,was very polite and I could see she was skilled in the position she held. She answered our questions,was very polite and I could see she was skilled in the position she held. More