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Eau Claire Nissan

Eau Claire, WI

Overview
Employees
Reviews
Vehicles
4.6
546 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 325 service reviews

January 22, 2026

Nissan dealership is local and available when I need it. Very cordial and knowledgeable people. More

by BAHRCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Eau Claire Nissan responded

We are so glad to hear that you had such a positive experience at our dealership! Our team takes great pride in being knowledgeable and providing exceptional service. Thank you for choosing us for your automotive needs!

January 14, 2026

She explained the procedure and also had a sales associate answer a question we had on our vehicle. More

by les3322
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Eau Claire Nissan responded

Thank you for your kind words! Our team is committed to providing exceptional customer service and we're thrilled to hear your experience was informative and enjoyable. We appreciate your support!

January 14, 2026

Second time visiting for repairs. Working with the service tech was great. Facility was clean and getting the truck in and out was easy. Pricing estimates seemed very high but came More

by SASQUATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Eau Claire Nissan responded

Thank you for your feedback. We're glad to hear that your experience with our service tech and facility was great. We apologize for any misunderstandings with the pricing and the video of the inspection. We will make sure the speed and clarity of our explanations are improved for your future visits. Thank you for giving us a second chance.

December 29, 2025

Kelly is the best. , you should not require more words than what is necessary. Ok? More

by kmorthanson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Eau Claire Nissan responded

Thank you for your kind words, we agree that Kelly is exceptional! We strive to provide top-notch service to all our customers. Thank you for choosing us!

December 27, 2025

Price on bill didn't match up to price I booked appointment at from online offer. Showed booking quote ahead of time and person wasn't aware of this. After getting home and examing bill I believe I More

by GLODEMON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Eau Claire Nissan responded

We apologize for the confusion with pricing. Please reach out to Service Manager, Ed, so we can review your bill and make sure you were charged correctly. We value your business and hope to have the opportunity to improve your experience in the future.

December 20, 2025

Taken care of quickly and everyone was very friendly. -service was done sooner than expected More

by deedoug
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2026 -

Eau Claire Nissan responded

Thank you for leaving a positive review! We always strive to provide speedy and friendly service to our valued customers. We appreciate your feedback and look forward to serving you again in the future.

December 14, 2025

Kelly tried to help me but Nissan had no clue what was going on with my vehicle and put in a sensor when needed a new timing belt- thanks but never again I have a Honda for a reason and plan to go back to More

by lgbackus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Derleth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2025 -

Eau Claire Nissan responded

Hi! We're sorry to hear about your experience. We'll make sure to communicate this feedback to our team. Thank you for sharing and we hope to have the opportunity to provide better service in the future at our Honda location. Have a wonderful day!

December 13, 2025

Awesome as always! Ready, organized, communicated, etc.. 1st class every time we visit there. Thank u! More

by thejet39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2025 -

Eau Claire Nissan responded

Thank you so much for your kind words! We are thrilled to know that you always have a 1st class experience at our business. It's our pleasure to provide you with top-notch service every time you visit. See you again soon!

December 12, 2025

Service department is thorough, efficient , and friendly. A little pricey. Merry Christmas everyone. And a happy New Year. More

by fenner066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2025 -

Eau Claire Nissan responded

Thank you for your kind words! We are committed to providing top-notch services and creating a positive experience for our customers. Happy holidays and cheers to a great New Year!

December 10, 2025

Only there for a bit as they replaced a headlight. So I really can't have a review More

by KLA54703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
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Dec 17, 2025 -

Eau Claire Nissan responded

Thank you for taking the time to leave a review, even though your visit was brief. We're glad we could assist you with a headlight replacement and hope to see you again for any future automotive needs!

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