Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.8
113 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

6 yrs

Languages Spoken

English English

4.8

113 Reviews

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113 Reviews of Kelly Hartung

August 19, 2026

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Appreciated the shuttle service while working on my car. The driver was courteous. No ther comment More

by cindymbauer
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Recommend Dealer
Yes

August 16, 2026

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We always get the best service at Nissan in Eau Claire! Thank you for your continued outstanding customer service! More

by kujotaem
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Recommend Dealer
Yes

August 06, 2026

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Love the staff! Very knowledgeable, helpful and accommodating to my needs ! Thank you for. A job well done! More

by maryfred
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Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you for the amazing review! We pride ourselves on having a knowledgeable and helpful staff who are always ready to accommodate your needs. We appreciate your kind words and look forward to serving you again in the future!

August 04, 2026

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One of the things that comes with buying a car is the maintenance. People are hesitant to take their cars to dealerships due to the high overhead. However, when I bought this Nissan, I decided since it w More

by morsels.shallot2a
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Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you for choosing our dealership for your car's maintenance needs! We are glad to hear that our service team, especially Kelly, has consistently provided knowledgeable, honest, and dedicated service. It's our pleasure to ensure that your experience is top-notch. See you at your next appointment!

August 01, 2026

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Friendly atmosphere. Clean, a lot of selection for vehicles. Prompt service for maintenance of vehicles. I really liked the inspection video I got sent as well! More

by sgraef0817
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Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you for your kind words and positive feedback! We take great pride in providing a clean and welcoming environment for our customers, as well as a wide selection of vehicles and prompt maintenance services. Glad you enjoyed the inspection video - we strive to go above and beyond for our valued customers like you.

July 31, 2026

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Fast service…. Kelly was so helpful and professional. Comfortable waiting area and friendly sales peopl that passed by also. More

by JTBALOW
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Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you for your kind words! Our goal is to provide fast and friendly service, so we're glad to hear that Kelly was able to assist you in a professional manner. We strive to make our waiting area comfortable for our customers and appreciate your feedback. We hope to see you again soon!

July 31, 2026

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Was able to get in when I needed to. They checked everything and were very thorough. Customer service was top notch. I left satisfied knowing my vehicle was in professional hands and I h More

by Audy97
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Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you for your wonderful review! Our team is dedicated to providing top-notch customer service and ensuring that all of our clients leave satisfied and worry-free. We appreciate your trust in us to take care of your vehicle. Always here to go above and beyond for our customers.

July 23, 2026

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Service was on time, efficient and thorough. Kelly explained every thing and kept me informed of the progress. Easy, peasy. More

by gregsat
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Recommend Dealer
Yes
Aug 08, 2026

Eau Claire Nissan responded

Thank you so much for the positive feedback! We strive to provide timely and thorough service while keeping our customers informed every step of the way. We truly appreciate your business and look forward to serving you again in the future.

July 23, 2026

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Great service for a recall and the shuttle drivers were also great and with no waiting. More

by pbschill
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth

Aug 08, 2026

Eau Claire Nissan responded

Thank you for your kind review! We pride ourselves on providing exceptional service and are thrilled to hear that you were satisfied with our recall process and shuttle drivers. Thank you for choosing our business!

July 22, 2026

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Mislead me. Told me it would be fixed ran worse after they fixed it. Took it back same day. They diagnosised it again and found other things wrong. It would have More

by JKHAKES
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Recommend Dealer
No
Aug 08, 2026

Eau Claire Nissan responded

Thank you for sharing your experience. We're sorry to hear how disappointed you are with the outcome of your vehicle's repair. We understand how frustrating it is to invest in repairs and then learn additional issues make further repairs impractical. Our goal is always to provide accurate information based on what is found during the diagnostic process, but we regret that your experience left you feeling misled. We'd appreciate the opportunity to review your repair history and discuss your concerns further. Please contact our service manager at your convenience so we can better understand what happened and address your concerns.

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