Kelly Hartung
Kelly Hartung at Eau Claire Nissan

Kelly Hartung

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

Contact Me
4.8
103 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.8

103 Reviews

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103 Reviews of Kelly Hartung

July 03, 2026

Dealership Rating
Employee Rating

We were provided very thorough service. Staff was courteous and friendly. Very good insight into options available. More

by stharmon19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Miley

June 15, 2026

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Very happy with service very professional. Kelly was awesome. Will return for service again.thank you.👍 More

by beckerbart
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for the kind review! We’re very happy to hear you were pleased with the service and found it professional. Kelly will really appreciate the shoutout. We look forward to seeing you again next time you need service—thanks for choosing us!

June 11, 2026

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I have gotten good service when I needed it. They fit my appointment in fast. More

by joansheriff
Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for your feedback! We’re glad we were able to get you in quickly and that you’ve had good service when you needed it. We appreciate your support and look forward to helping you again whenever you need us.

June 08, 2026

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Kelly Hartung has been there a long time. She is so knowledgeable and quick and friendly. The service work is top notch. And my vehicle service is done quickly. More

by ciaonoww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth

Jun 24, 2026

Eau Claire Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you’ve had such positive experiences and that our team’s knowledge, friendliness, and efficiency stood out to you. We appreciate your continued trust in our service and look forward to helping you again in the future.

June 06, 2026

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Eau Claire Nissan does an excellent job every time. I love the option of waiting in the clean lobby or dropping off and using the free shuttle service. A+ job More

by csleep4s
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg , Brian Johnson

Jun 24, 2026

Eau Claire Nissan responded

Thank you for the great review! We’re so glad to hear you consistently have excellent experiences with us and appreciate the convenience of our waiting area and shuttle service. We look forward to serving you again—A+ customers like you make it all worthwhile!

June 04, 2026

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Great service. I would expect nothing less. We have purchased 7 vehicles here and have complete confidence in this dealership and service department. More

by jo858wi
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for your continued trust and loyalty! We truly appreciate you choosing us for so many vehicles and are glad to hear you’ve consistently had great service and confidence in our team. We look forward to continuing to take care of you for many more years to come.

May 28, 2026

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friday night, 22 may, i found myself in a quandary when i was stopped by the local constabulary in menomonie for having a burned out low beam headlight on my vehicle. since this was a holiday weekend and no More

by DIKNOPULA
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for taking the time to share such a detailed review. We’re glad we were able to get you in quickly and help resolve the headlight issue, especially with the timing and stress of a holiday weekend. We also appreciate your patience navigating a busy morning and getting everything sorted out. We understand how frustrating those situations can be, and we’re happy we could make things a little easier for you. If you ever need anything in the future, we’re here to help—thank you again for choosing us, and stay safe out there!

May 09, 2026

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I was a customer from out of town, and chose to find the local Nissan dealer for my Nissan vehicle service. I was a bit surprised the needed main part was out of stock and also once said part arrived the n More

by izzy223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Eau Claire Nissan responded

Thank you for taking the time to share your experience. We’re sorry to hear that the timing of the repair and parts availability caused frustration during your visit, especially while you were traveling from out of town. We understand how important it is to get service completed promptly in those situations, and we regret that we didn’t meet your expectations on turnaround time. We appreciate your feedback and will use it to review how we handle out-of-town service priorities and communication around parts delays. If there’s anything we can do to help further or if you’d like to discuss your visit, please feel free to reach out.

May 04, 2026

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Outstanding- great service - upfront & direct customer communication! This group does great work with timely quality service. More

by riegerkelly
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Canziani, Ryan Miley

Jun 24, 2026

Eau Claire Nissan responded

Thank you for your kind words! We strive to provide exceptional service with a clear and open communication. It's our pleasure to deliver timely and high-quality work for our customers.

April 18, 2026

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Employee Rating

Excellent customer interaction and customer service, timely completion and excellent attention to details. Was very pleased with everything at the dealership. More

by GMILLER170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth, Nikki Ulberg

Jun 24, 2026

Eau Claire Nissan responded

Thank you for the wonderful review! We are so glad to hear that you had a great experience with our team and that you were satisfied with our customer service, attention to detail, and timely completion. We appreciate your business and hope to see you again soon at our dealership!

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