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Eau Claire Nissan

Eau Claire, WI

4.5
329 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 329 reviews

October 04, 2024

Great service was done on my 2019 Nissan…. thank you very much for the great work!! More

by richardwayneand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

October 04, 2024

They were excellent with answering any questions I had. They are also phenomenal at following up after the purchase.. Highly recommended them More

by mama3olson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

October 02, 2024

They were very helpful and scheduled my car issue right away. Replaced battery and waiting on back ordered part More

by shari705w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Eau Claire Nissan responded

We're delighted to know that you enjoyed your experience with us and that we met your expectations. Thank you for taking the time to share your feedback, and we can't wait to welcome you back again!

October 01, 2024

Excellent job, Brian did an excellent sales demo on all features of the vehicle, and I think I received a fair price on my trade-in. More

by lgmueller
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Anderson
Oct 06, 2024 -

Eau Claire Nissan responded

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

October 01, 2024

Staff were pleasant and service completed efficiently. I requested battery replacement for one fob but they did both and would not adjust bill accordingly. When asked for credit said it could be applied n More

by MK2CANALES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Ulberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Eau Claire Nissan responded

Thank you for taking the time out of your day to speak with us! We are happy that we were able to help resolve this! If you have any further questions please reach back out to us!

October 01, 2024

They did an extremely excellent thorough job on this sale of the 2024 Nissan Armada More

by carstar101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Johnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

September 29, 2024

Everyone was very professional and knowledgeable and also very friendly. Sales people and office staff were also very friendly and new and helped me to understand the paperwork. Brian the salesman went thru More

by joancozza5
Recommend Dealer
Yes
Employees Worked With
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the employees at Eau Claire Nissan
Oct 04, 2024 -

Eau Claire Nissan responded

We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!

September 28, 2024

Friendly, efficient service. Everything went smoothly. Work was completed in less time than expected. Thank you. More

by JTANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

September 27, 2024

Excellent buying experience provided by all dealership personnel. Vehicle was ready before promise time and in excellent condition. Salesperson was very courteous and helpful. Awesome buying experience. More

by Paula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Eau Claire Nissan responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

September 26, 2024

Consumer beware. My vehicle was brought in for an oil change, tire rotation, a recall, and to assess why the heater was not working. They were informed I had a "servi More

by CEAGBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Ulberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Eau Claire Nissan responded

We would like to thank you for taking the time to visit our dealership. We are sorry that our service department did not meet your expectations. Your feedback is important to us and we use it to improve our processes and ensure that errors can be mitigated whenever possible. If you would like to discuss this matter further, please give Ed Derleth a call if you have any further questions. Thank you!

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