Eau Claire Nissan

They got me in right away for a recall on my vehicle. and got me out in a timely matter. and got me out in a timely matter. More

One of the best dealership experience I have had in a long time. They treat us like we're an important asset to the company. long time. They treat us like we're an important asset to the company. More

They did a great job, would highly recommend. This should be good enough for you This should be good enough for you More

RUN RUN RUN Beginning of Feb 2026 we started tossing the idea of trading in our 2023 Nissan Rouge lease early and getting something different. We knew there would be some money owed rolled over into a new l idea of trading in our 2023 Nissan Rouge lease early and getting something different. We knew there would be some money owed rolled over into a new loan since there was still 9 months left of the lease however we were ok with that as long as it wasn't overboard. We were told it was going to be around $5,000 which was rolled over into the loan for a 2022 Hyundai Tucson. We understood this was a trade in as well as the sales associate understanding the same, we later found out it was false. Fast forward a month we get a bill for another $4,000 from the leasing company for charges we were not made aware of. If we knew we were going to be over $9,000 owned on the lease we would have kept it. Not only that we have put around 3,000 miles on our new car and it has caused nothing but issues. Losing all power, all wheels locking up in the middle of the interstate. Nobody can figure out what's wrong with it, were stuck with a car that is having issues, stuck with over $9,000 in negative equity, and all the sales manager John has to say is that "im a liar I knew that it wasn't going to be a trade in it was going to be a lease termination". I have been trying to reach John for over a month at this point to discuss what was happening and he only called back because I said I was calling the dealership investigator. We also never got any of our copies for the paperwork including purchase agreement, warranty information, etc. Very dishonest, very slimy, and do not care about their customers they just care that they are selling cars. Shout out to Ryan, and John at Eau Claire Nissan for the absolute horrible experience and screwing us beyond belief. More

Got my truck in on time and the requested service was complete within the anticipated completion time. complete within the anticipated completion time. More

Overall had a good experience. The team walked us through the purchase and offered a variety of options. Called and followed up to ensure that I was satisfied. The team walked us through the purchase and offered a variety of options. Called and followed up to ensure that I was satisfied. More

Again these people are amazing and honest they never try to sell you on things you don't need ...Thank you to sell you on things you don't need ...Thank you More

This store is well operated. I can only speak of the selling process and its excellent. So good is the sales process that I can't wait to enjoy the service process. I can only speak of the selling process and its excellent. So good is the sales process that I can't wait to enjoy the service process. More

Eau Claire Nissan has always been a terrific dealership to work with. The staff is friendly, courteous, knowledgeable and very accommodating. Nikki is a great staff member and keeps us updated as services to work with. The staff is friendly, courteous, knowledgeable and very accommodating. Nikki is a great staff member and keeps us updated as services are being performed. The technicians are very thorough and perform excellent services in a timely manner. I've gone to Eau Claire Nissan for over 20 years and I've never been disappointed. Keep up the good work! More

I liked the video of the work done to my car. That is a nice addition to service. That is a nice addition to service. More