
Colonial West Chevrolet of Fitchburg
Fitchburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Came in on saturday for oil change spoke with pamela for an hour great personality before i knew it hour was gone chris came over told me i need tires and wmade appointment to get some see u then an hour great personality before i knew it hour was gone chris came over told me i need tires and wmade appointment to get some see u then More
Had a great experience and it’s all thanks to the wonderful service team at colonial west Chevrolet. They were all very fast with getting my car in for service and out in a reasonable time. Thank you wonderful service team at colonial west Chevrolet. They were all very fast with getting my car in for service and out in a reasonable time. Thank you Pam, Chris, Edison and Jackie for a great experience. More
Great customer service , I felt like I was family. They made me feel at ease and comfortable through the whole process , 10/10 would do again They made me feel at ease and comfortable through the whole process , 10/10 would do again More
Brought my truck in for a recall notice, service manager was helpful and knowledgeable. When checking out I met Pam, she was very upbeat and friendly. Customer service at its finest. Thank you. Norman was helpful and knowledgeable. When checking out I met Pam, she was very upbeat and friendly. Customer service at its finest. Thank you. Norman More
called and made an appointment because I had a check engine light on and talked to Shelly she asked me if I could drop off I told her I could wait she explained it may take a while. She said ok we do h engine light on and talked to Shelly she asked me if I could drop off I told her I could wait she explained it may take a while. She said ok we do have a comfortable waiting area. Few days later I got a call from Pam and told me I had to drop off and come back whey done I told her that I already talked with the other lady about waiting that I understood it may take a while she kept saying it and for a paying customer I don’t understand why someone who works at Chevrolet would be so rude and not HEAR me. If your customer wants to wait then let them More
Good time now this time I’ve always had good experiences there in and out direct questions no runaround they get to your service they get you and they get you out. there in and out direct questions no runaround they get to your service they get you and they get you out. More
Scheduling an appointment was very easy and quick. Everybody was very friendly, helpful and accommodating Everybody was very friendly, helpful and accommodating More
Very friendly staff at Colonial Chevrolet! ! They were able to schedule an appointment for me quickly, and get it in and out quicker than promised ! They were able to schedule an appointment for me quickly, and get it in and out quicker than promised More
Very professional and helpful in using my Chevy Rewards when checking out. Great service! Thanks. when checking out. Great service! Thanks. More
I already wrote a review! She's very friendly and strikes up engaging conversations. Awesome She's very friendly and strikes up engaging conversations. Awesome More