Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Colonial West Chevrolet of Fitchburg

Fitchburg, MA

Overview
Employees
Reviews
Vehicles
4.9
1,348 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Contact Dealership
View Awards

314 John Fitch Hwy

Fitchburg, MA

01420

Directions

By Type

Showing 1,348 reviews

November 18, 2024

came in for a oil change talked with a young lady Pam very sweet Jacky gave me discount will be back More

by bride22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Pam provided you with excellent service and that Jacky was able to assist you with a discount. I appreciate your business and look forward to seeing you again at Colonial West Chevrolet of Fitchburg for your next oil change! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 15, 2024

Service for my car today, inspection sticker as well, Pam was very helpful during my visit. (Candy was good too) More

by dodd63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found our service helpful during your visit to Colonial West Chevrolet of Fitchburg. It's great to know you enjoyed the candy too! We look forward to seeing you again for your next service. Have a fantastic day! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 15, 2024

I had a wonderful experience with the Colonial West the staff was knowledgeable will be back Pamela offer candy when checking out thanks for the sweets More

by tone75e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you, Pamela! We're thrilled to hear that you had a wonderful experience at Colonial West Chevrolet of Fitchburg. Our staff takes pride in providing knowledgeable service, and we're glad you enjoyed the sweets during your checkout. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 15, 2024

I am thrilled to see that Shelley is back and seeing her smile and being most helpful is an asset for colonial west More

by Dip.op583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a positive experience with Shelley at Colonial West Chevrolet of Fitchburg. Her smile and helpfulness truly make a difference, and I'm glad you noticed! I look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 14, 2024

The best thing about Colonial West Chevrolet was having Rob Dodd as our salesperson. He was friendly, very knowledgeable, and took the time to make sure that we were comfortable with our purchase. He showe More

by Mpsweeney84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBBY DODD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Rob provided you with such a positive experience at Colonial West Chevrolet of Fitchburg. Our team strives to ensure that every customer feels informed and comfortable with their purchase. I look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 12, 2024

Vincent was there to help us above and beyond to get our vehicle on the road for us and through every step of the process we couldn’t avast for a better service. More

by Spotval01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Locher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm thrilled to hear that Vincent went above and beyond to assist you with getting your vehicle on the road. Providing exceptional service is what I strive for at Colonial West Chevrolet of Fitchburg. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 12, 2024

If your looking for a sales man, reach out to Rob. He wasn't pushy and the whole process went smoothe. He set up everything with my insurance company, and the registry besides doing it on his day off! More

by michele mathieu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBBY DODD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear about your positive experience with Rob at Colonial West Chevrolet of Fitchburg. It's fantastic to know he went the extra mile for you, especially by coordinating with your insurance and having a loaner vehicle ready. I appreciate your feedback and hope to see you again soon for more amazing service! Enjoy your heated seats! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 12, 2024

Alex was absolutely amazing and a pleasure to work with from start to finish and I'll definitely be back!!! More

by Bgravesref13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Breault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Alex made your experience at Colonial West Chevrolet of Fitchburg so enjoyable. I appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 11, 2024

Sean was awesome to work with! He made the process so easy and stress free. We. Old tell he truly had our best interest in mind. Would definitely recommend More

by shelbymccready
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean-O Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We’re thrilled to hear that Sean made your experience at Colonial West Chevrolet of Fitchburg easy and stress-free. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 09, 2024

Colonial west has great price and discounts and employees Jackie And Pamela are sweet and the manager Edison More

by Delloj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind review! We're thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. It's wonderful to know that Jackie, Pamela, and Edison made such a positive impression on you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

1
2
3
4
...
135