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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,362 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
July 21, 2023
I am a returning customer. I went to turn in a lease very early due to value and check the status of an ordered vehicle due in a few months. I ended up turning in 2 leased GMs I went to turn in a lease very early due to value and check the status of an ordered vehicle due in a few months. I ended up turning in 2 leased GMs and leaving with a better model and excellent price, the same day! Geno is always straight forward….no games….honest…and it’s always a fair deal for both them and me. Carlos was great with the closing process as well. Highly recommend them! They are my first and last stop. I don’t worry about any games or pressure…they take their best shot at a deal and it’s always worked out for me! More
by CWC
July 20, 2023
Awesome Service Department and Advisors. Been going there for service on both cars over 15 years now. Been going there for service on both cars over 15 years now. More
by ebart1
Employees Worked With
Other Employees :
Shelley Dupre
July 13, 2023
I was surprised to find an amazing experience here. Shocked to have a 0$ bill after them finding out my car had some sort of warranty which covered the costs of my repairs. Very pleasant experience. Un Shocked to have a 0$ bill after them finding out my car had some sort of warranty which covered the costs of my repairs. Very pleasant experience. Under the quoted amount of time, professional, pleasant, hard working and kind. They really gave me a wonderful experience through and through. I was nervous to go to a dealership but I had no other choice and I genuinely don't regret it. Thank You! More
by jrjessman
July 11, 2023
Shelley was amazing! She was patient, kind and understanding and took care of me while my car was in for recall. She was patient, kind and understanding and took care of me while my car was in for recall. More
by tracymcgrath0823
July 08, 2023
Recently bought a truck from colonial, was nervous about the process as it was my first time getting a loan. Their salesman Sean made the process a pleasant and easy going experience and also delivered the the process as it was my first time getting a loan. Their salesman Sean made the process a pleasant and easy going experience and also delivered the vehicle with a full tank of gas. Would recommend Colonial in Fitchburg for anyone looking for a vehicle they can rely on. More
by James
Employees Worked With
July 03, 2023
Started with them back in 2015 when i bought my first colorado always were good to me and accommodating with my time colorado always were good to me and accommodating with my time More
by Thor6635
July 01, 2023
One of the best experiences. Knowledgeable and on point to answer every question I had. He got it done and I had my truck in no time. Definitely recommending to others. Knowledgeable and on point to answer every question I had. He got it done and I had my truck in no time. Definitely recommending to others. More
by jimr621
June 30, 2023
You walk in and feel welcomed. Everyone is very helpful answering any questions you might have. It was a pleasure to work with Tania. Everyone is very helpful answering any questions you might have. It was a pleasure to work with Tania. More
by Courtney
June 30, 2023
The best dealership and best service! Wouldn’t but a car anywhere else. Tania thank you so much! Wouldn’t but a car anywhere else. Tania thank you so much! More
by JennyF
Employees Worked With
Other Employees :
Shelley Dupre
