Colonial West Chevrolet of Fitchburg

I just bought a brand new truck from Colonial Chevrolet my sales representative was SeanO. The experience SeanO made was amazing he helped me find the perfect truck that I needed and was looking for. I wil my sales representative was SeanO. The experience SeanO made was amazing he helped me find the perfect truck that I needed and was looking for. I will definitely be coming back to buy my next truck. More

Excellent experience working with the support team at Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and res Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and resolved the issue for me with an "overnight part delivery". Thank you Edison and team. More

Outside of the dealership Colby is a long time friend and he helped me out after someone totaled my car. He is professional and very nice and understanding. Thank you! He is willing to my sure you not onl he helped me out after someone totaled my car. He is professional and very nice and understanding. Thank you! He is willing to my sure you not only get a vehicle you love but will be totally honest about what cars are more reliable than others. More

Colonial West is amazing. I'm a first time car buyer and they made the experience both easy and comfortable. Sean especially was extremely transparent and helpful during the p I'm a first time car buyer and they made the experience both easy and comfortable. Sean especially was extremely transparent and helpful during the process. Awesome people! More

I do like Colonial Chevy Dealer in Fitchburg, everyone there is so nice and helpful to me. I would recommend them to anyone. there is so nice and helpful to me. I would recommend them to anyone. More

This is the second truck I have bought from Colonial-West in Fitchburg & Sean Salem. Sean once again was awesome to work with and made sure it was a smooth transition. He was extremely helpful to explain eve in Fitchburg & Sean Salem. Sean once again was awesome to work with and made sure it was a smooth transition. He was extremely helpful to explain everything and make sure I got the best possible deal. Sean also takes the time to check back with me to see if I had any questions and more importantly to make sure I am satisfied with my vehicle. A first class individual! More

Although my experience was great, the only problem I have is that floor liners were ordered at the time of the sale and I still have not received them. I was expecting them to be mailed to me but as of over is that floor liners were ordered at the time of the sale and I still have not received them. I was expecting them to be mailed to me but as of over a week ago, I have not received them nor have I had an update from the salesperson even though I was told that the liners had been received from the factory. Already paid for - just need to have them delivered to me. More

Over all experience was enjoyable. The team was able to answer any questions I had. I appreciated the fact that there was little to no pressure to make a purchase. The team was able to answer any questions I had. I appreciated the fact that there was little to no pressure to make a purchase. More

Friendly first second service is efficient and respectful to your time. Shelley dupre was helpful in assisting and updating. She gave me her direct line which I used! to your time. Shelley dupre was helpful in assisting and updating. She gave me her direct line which I used! More