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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,460 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
January 18, 2025
Excellent service and very friendly people. I couldn’t be happier with how they all treated me and addressed my concerns with my car. It’s all fixed up and ready for many more miles. I couldn’t be happier with how they all treated me and addressed my concerns with my car. It’s all fixed up and ready for many more miles. More
by Thomas the tank engine
Employees Worked With
Other Employees :
The guys in the parts department were awesome
January 16, 2025
Coby Smart went above and beyond to help me find my perfect car and make sure I felt comfortable. He was extremely knowledgable and sociable which made it easy to talk to him and ask any questions I ha perfect car and make sure I felt comfortable. He was extremely knowledgable and sociable which made it easy to talk to him and ask any questions I had. He was extremely attentive and kept me in the loop for the entire process which made it quick and easy and so helpful! Will definitely be recommending him to friends and family, and for the next time I buy a car! :) More
by hailey
January 14, 2025
Thank you CWC for a new start with 2025 Chevy Trax! The staff were professional and friendly, this took awhile to trade old car and fit an affordable loan. This is the 4th vehicle we’ve added to our fa The staff were professional and friendly, this took awhile to trade old car and fit an affordable loan. This is the 4th vehicle we’ve added to our family, used and new! I highly recommend them for great cars, service and experience. More
by Jgoodrow
January 14, 2025
Been coming for a while always a nice experience. Pam and Shelley are a great team in service.. great help and nice conversation Pam and Shelley are a great team in service.. great help and nice conversation More
by Mike
January 12, 2025
Service appointment Friday and went great talked with Jackie and Pamela car took in hour and I was surprise when I checked out price discount thank you colonial weat Jackie and Pamela car took in hour and I was surprise when I checked out price discount thank you colonial weat More
by J64
January 09, 2025
Picked out this beauty a few days ago and Sean Salem made It happen!!! He always goes above and beyond for each and every customer and makes the whole car buying experience much more enjoyable. I used made It happen!!! He always goes above and beyond for each and every customer and makes the whole car buying experience much more enjoyable. I used to HATE going to dealerships but with Sean helping every step of the way, that feeling is no longer!!! So, go see Sean and let him help you get that perfect new car that you've been wanting! You won't be disappointed!!!  More
by Junebug1774
January 07, 2025
From scheduling to service writer all the way through cashier-everyone was friendly, helpful and approachable. Waiting area clean and comfortable. cashier-everyone was friendly, helpful and approachable. Waiting area clean and comfortable. More
by jmdg1218
January 04, 2025
These guys are professional, efficient at their job. They delivered when they said they would with very to little effort from us as the customer. If your in the market for a new vehicle try them first o They delivered when they said they would with very to little effort from us as the customer. If your in the market for a new vehicle try them first or last, just try them you won't be disappointed. Sean is a great salesperson, no pressure from him and he is willing to do what needs to be done to get the deal done. More
by jdonahue140
January 03, 2025
Robby Dodd and John Lane were awesome to deal with, along with everyone else on the sales team. Just a great bunch of very helpful people. I give Colonial West Chevrolet AAA++++.It was worth the 100-mile one with everyone else on the sales team. Just a great bunch of very helpful people. I give Colonial West Chevrolet AAA++++.It was worth the 100-mile one way drive to do business with them. They had just what I was looking for. Thanks all! More
by twostickmutt
January 01, 2025
They were great to deal with and Coby my sales men was great he answered any questions I had. great he answered any questions I had. More
by waltersarette
