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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,330 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,330 reviews
November 20, 2024
Pamela and Jackie are great to work with and provide great communication and service. The techs do great work and are always looking at car beyond what you need done so aware of any issues. great communication and service. The techs do great work and are always looking at car beyond what you need done so aware of any issues. More
by curticra1
November 19, 2024
Coby was very patient and kind. I would recommend him to anyone purchasing a vehicle. I would recommend him to anyone purchasing a vehicle. More
by Jinb14
Employees Worked With
November 18, 2024
came in for a oil change talked with a young lady Pam very sweet Jacky gave me discount will be back very sweet Jacky gave me discount will be back More
by bride22
November 15, 2024
I am thrilled to see that Shelley is back and seeing her smile and being most helpful is an asset for colonial west smile and being most helpful is an asset for colonial west More
by Dip.op583
November 15, 2024
Service for my car today, inspection sticker as well, Pam was very helpful during my visit. (Candy was good too) was very helpful during my visit. (Candy was good too) More
by dodd63
November 15, 2024
I had a wonderful experience with the Colonial West the staff was knowledgeable will be back Pamela offer candy when checking out thanks for the sweets staff was knowledgeable will be back Pamela offer candy when checking out thanks for the sweets More
by tone75e
November 14, 2024
The best thing about Colonial West Chevrolet was having Rob Dodd as our salesperson. He was friendly, very knowledgeable, and took the time to make sure that we were comfortable with our purchase. He showe Rob Dodd as our salesperson. He was friendly, very knowledgeable, and took the time to make sure that we were comfortable with our purchase. He showed us everything about the truck, and patiently answered all of our questions. We would definitely go back to Colonial Chevrolet because of Rob Dodd. More
by Mpsweeney84
November 12, 2024
If your looking for a sales man, reach out to Rob. He wasn't pushy and the whole process went smoothe. He set up everything with my insurance company, and the registry besides doing it on his day off! He wasn't pushy and the whole process went smoothe. He set up everything with my insurance company, and the registry besides doing it on his day off! All I had to do was pick up my car. I had to go back for heated seats and he had the loaner vehicle of my choice waiting for me all warmed up. If you want someone to take that extra mile for you that would be Rob. I love this guy! He's truly amazing! He is the #1 Rock Star at Colonial Chevrolet! Thank you Rob! More
by michele mathieu
November 12, 2024
Vincent was there to help us above and beyond to get our vehicle on the road for us and through every step of the process we couldn’t avast for a better service. vehicle on the road for us and through every step of the process we couldn’t avast for a better service. More
by Spotval01
November 12, 2024
Alex was absolutely amazing and a pleasure to work with from start to finish and I'll definitely be back!!! from start to finish and I'll definitely be back!!! More
by Bgravesref13
Employees Worked With
