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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,789 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,789 reviews

November 22, 2023

This place has been consistently excellent with all of my service needs over the 7 years since I started going there. I have a spirited approach to driving, and they keep my GTI running in top condition for More

by GTI_Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McGrath and Dylan Begin are awesome, too.
November 22, 2023

No problems at all with routine service for my 2021 GTI. Jon was very informative and let me know about some additional maintenance coming up. More

by jboulay2680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Colonial is the absolute best! They were able to get me in and out quickly and the service was top notch. More

by KIMMCSWEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

I had a great experience with all of the staff. They were all Very friendly and knowledgeable. More

by KRC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Marc was incredibly helpful when buying my car. He was great about taking the time to make sure that I felt comfortable with all the features in the car and was very patient with me through the who More

by kdalmazzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Marc is excellent! My wife and I were looking for a new car and we’re on a budget. We were on the fence of buying used or leasing a new one. Marc was kind, communicativ More

by Kat
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

I had a a great experience buying a car from Marc Schoenhammer at Colonial VW More

by schultziek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Very smooth and efficient process, surprising for a dreaded car dealership visit. They were attentive, helpful and low pressure. More

by FRANKIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

They welcome you get right to the problem get it fixed and follow up with you after More

by BRUINS129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Bought my second car from Marc. He is very knowledgeable and patient, explained everything I need to know, and just makes buying a car a very smooth and positiv experience. More

by isabell.diesing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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