Dylan Begin

It was easy to make an appointment. I was in and out of the dealership quickly. I was in and out of the dealership quickly. More

by JENNA.R.SANBORN Verified Customer Verified Customer

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I was given a clear statement of the work to be done, and had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. More

by decker_james Verified Customer Verified Customer

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I’ve been coming to Colonial VW for 26 years. Love the Colonial VW crew! Love the Colonial VW crew! More

by GEORGIASOX2007 Verified Customer Verified Customer

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It is a good experience when taking the Atlas in for regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. More

by Thomas Witzel Verified Customer Verified Customer

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We had an AC failure in our Atlas. It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled our transportation back home. Service facilities are super accommodating and very clean. Overall, phenomenal service experience. More

by M Sahin Verified Customer Verified Customer

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Dylan explained everything so well in advance. All the work was done timely as promised. All the work was done timely as promised. More

by George.herzii Verified Customer Verified Customer

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My husband took my car for service and he said "I will take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if you are trying to get things done while your car is being worked on. The staff are so friendly and helpful. We've never had such consistently thoughtful experiences while getting cars serviced before. More

by michelle paquette Verified Customer Verified Customer

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Have always been very satisfied with the service I have received at Colonial. Bill as usual was very helpful. received at Colonial. Bill as usual was very helpful. More

by REHMCK Verified Customer Verified Customer

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Dylan was very helpful and attentive when I arrived and until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. More

by Jon.g Verified Customer Verified Customer

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Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my c The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my car was in the shop and they kindly offered to drive me to my desired location! It was the best service and hospitality I have ever received at a dealership! More

by snjohndro01 Verified Customer Verified Customer

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